Residence Inn Portland, Portland, Service

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Rank

19th

Out of 287

Residence Inn Portland	Average Price: $177 Check Rates

Hotel Class:

2115 SouthWest River Parkway

Portland, 97201 View map

3-Star Hotel Rank: 11 of 75
Average review rating: 4.51

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (28) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (197) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (16) bathroom (29) bed (45) breakfast (207) charge (20) check in (24) check out (6) complimentary (28) cost (21) deal (17) dinner (11) downtown (131) fee (20) food (42) freeway (38) front desk (31) gym (11) highway (17) hot tub (11) hotel (415) housekeeping (8) lobby (21) location (147) manager (6) money (8) neighborhood (6) parking (106) pillow (7) pool (71) price (30) rate (19) recommend (26) restaurant (58) room (297) service (47) shower (10) shuttle (15) spa (6) staff (128) street (44) suite (77) to park (7) towel (6) value (22) view (50) walk (89) waterfront (33) wireless (9) workout room (6)

Service

Appears in 47 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
complimentary (3) customer (4) desk (4) enjoy (3) free (6) friendly (4) good (5) great (10) helpful (4) hotel (21) liked (3) location (7) outstanding (3) park (4) price (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This is a good hotel in a good location with good service.

"Nice Marriott RI - What You Expect from Marriott " Read full review on TripAdvisor 4/20/2012 Vote

2. Was impressed by the range of Complementary services offered by the hotel:-i) Drop off and/or pickup within a 5 mile radius of the hotel Location.

"Wonderful hotel experience... " Read full review on TripAdvisor 4/13/2012 Vote

3. But it was the same great service and comfort we had during our previous stay.

"This hotel was suite! " Read full review on TripAdvisor 3/14/2012 Vote

4. My brother had no problem connecting to the wi-fi, without any interruption in service.

"This hotel was suite! " Read full review on TripAdvisor 3/14/2012 Vote

5. We stayed at this residence inn and were absolutely overwhelmed by how friendly the staff, service and cleanliness of this hotel was.

"Excellent Serive " Read full review on TripAdvisor 2/12/2012 Vote

6. Good stay, nice hotel, great service.

"Come once for the convenience; come back for the staff " Read full review on TripAdvisor 1/31/2012 Vote

7. We have stayed in many different hotels in Portland and this one so far has been the best one for location, customer service and quality.

"Has everything you need " Read full review on TripAdvisor 1/30/2012 Vote

8. The breakfast offerings are self service, large selection and good.

"Great Residence Inn " Read full review on TripAdvisor 12/29/2011 Vote

9. After several stays at this hotel I expected the same courteous service I had on at least 5 previous visits.

"attitude " Read full review on TripAdvisor 12/27/2011 Vote

10. Service: The staff is outstanding from the front desk to the breakfast room help, with the latter being especially cordial and attentive.

"Great Location for Exploring Downtown " Read full review on TripAdvisor 10/21/2011 Vote