aloft Philadelphia Airport, Philadelphia, Front Desk

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Rank

26th

Out of 177

aloft Philadelphia Airport	Average Price: $144 Check Rates

Hotel Class:

4301 Island Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 12 of 57
Average review rating: 3.94

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (57) , MyTravelGuide (9) , Travelocity (10) , TripAdvisor (180)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 68 comments.

72% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (72) free (3) friendly (6) great (5) guest (3) helpful (8) hotel (5) loud (4) need (3) pleasant (5) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff was very cheerful and pleasant.

"Comfortable Week " Read full review on TripAdvisor 4/13/2012 Vote

2. Front desk very pleasant and cooperative.

"Would I stay there again, probably. " Read full review on TripAdvisor 3/9/2012 Vote

3. the front desk staff is friendly and very helpful.

"its a fun place! " Read full review on TripAdvisor 11/30/2011 Vote

4. The people at the front desk were fabulous especially Danielle.

"Great place to stay! " Read full review on TripAdvisor 10/11/2011 Vote

5. The front desk was nice buy no help at all unless you call saying 'sorry' over & over but not helping you.

"Below Expectations " Read full review on TripAdvisor 7/24/2011 Vote

6. The front desk staff was great, houskeeping was great, and the bartenders were very friendly.

"Great Business Hotel Near the Airport " Read full review on TripAdvisor 7/14/2011 Vote

7. When we returned from our trip, I called the front desk and an equally friendly woman said she'd send a shuttle right out for us.

"Pleasantly surprised by value and great service " Read full review on TripAdvisor 3/26/2011 Vote

8. While some of the front desk staff can be pleasant, most act as if you are interrupting their day.

"Never Again " Read full review on TripAdvisor 8/26/2010 Vote

9. Daryl Archie, Front Desk Supervisor, is pleasant and attentive.

"Chic, contemporary and convenient. " Read full review on TripAdvisor 6/17/2010 Vote

10. A few things I'd like to point out are the bright colors, stylish decor, young and attractive staff at the Front Desk, and the comfortable beds.

"Chic, contemporary and convenient. " Read full review on TripAdvisor 6/17/2010 Vote