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Rank
47th
Out of 177

Latham Hotel Philadelphia

Average Price: $172  
 
Hotel Class:
135 South 17th Street
Philadelphia, 19103 View map  
3-Star Hotel Rank: 27 of 57
Average review rating: 3.23
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (45) , MyTravelGuide (5) , Travelocity (16) , TripAdvisor (187) , YahooTravel (23)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 15 comments. 
The following words were used in comments with Manager:
complain (3)   desk (3)   generous (3)   hotel (4)   management (15)   message (2)   need (2)   responsive (2)   return (4)    
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1. Doormen greeted us curbside, general manager personally welcomed us in the lobby and escorted us to the reception area.
"Loved it! " Read full review on TripAdvisor   3/14/2008 Vote      
2. I was headed to dinner and was told the manager would be in touch.
"Disappointing and Unprofessional " Read full review on TripAdvisor   4/19/2012 Vote      
3. When I returned, there was no note or any message from the manager.
"Disappointing and Unprofessional " Read full review on TripAdvisor   4/19/2012 Vote      
4. The young man appoligised and said that the manager would speak to me.
"Disappointing and Unprofessional " Read full review on TripAdvisor   4/19/2012 Vote      
5. Furthermore, the manager did not contact me or provide any form of an appolgy for the three days I was at the hotel.
"Disappointing and Unprofessional " Read full review on TripAdvisor   4/19/2012 Vote      
6. They 'checked' (and by that I think they just went to another room and stood there for a second because there was no manager on duty) and said we could not stay in that room.
"Take your money somewhere else. " Read full review on TripAdvisor   3/15/2010 Vote      
7. Every time we talked to the front desk, there was no manager on duty and no one could do anything to help us.
"Take your money somewhere else. " Read full review on TripAdvisor   3/15/2010 Vote      
8. Have been unable to get hotel manager to answer my calls.
Read full review   9/12/2009 Vote      
9. I then called back and asked to speak with the General Manager, he did not return any of my calls and when my spouse and I emailed him, his response was unprofessional and uncaring.
"DO NOT STAY IN THIS PLACE " Read full review on YahooTravel   5/6/2009 Vote      
10. I then called back and asked to speak with the General Manager, he did not return any of my calls and when my spouse and I emailed him, his response was unprofessional and uncaring.
"The worse service EVER! " Read full review on TripAdvisor   5/6/2009 Vote      
   
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