Latham Hotel Philadelphia, Philadelphia, Front Desk

OpinionWell's Blog

Home » United States » Pennsylvania » Philadelphia Destinations » Philadelphia Hotels » Latham Hotel Philadelphia

OpinionWell
Rank

47th

Out of 177

Latham Hotel Philadelphia	Average Price: $172 Check Rates

Hotel Class:

135 South 17th Street

Philadelphia, 19103 View map

3-Star Hotel Rank: 27 of 57
Average review rating: 3.23

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (45) , MyTravelGuide (5) , Travelocity (16) , TripAdvisor (187) , YahooTravel (23)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (13) bar (17) bargain (4) bath (9) bathroom (51) bed (45) bill (7) breakfast (7) charge (5) check in (18) closet (3) concierge (5) cost (7) deal (14) decor (12) dinner (5) discount (4) downtown (7) food (9) front desk (43) gym (7) hotel (316) housekeeping (4) lobby (40) location (122) manager (15) money (13) neighborhood (5) parking (21) pillow (10) price (34) rate (29) recommend (28) restaurant (73) room (282) room service (12) service (37) shower (21) staff (107) street (35) suite (5) towel (16) tub (4) valet (17) valet parking (18) value (14) view (20) walk (21) water pressure (4) wireless (6)

Front desk Traveler Insight - Friendly Front Desk

Appears in 43 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (2) alarm (2) arrival (2) bellman (4) cares (3) clerk (6) desk (43) friendly (12) guest (3) helpful (10) knowledgable (3) professional (3) quick (2) rude (3) service (2) staff (11) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The front desk clerk and door man were both very friendly and helpful.

"Fantastic Location " Read full review on TripAdvisor 4/17/2012 Vote

2. The front desk staff was incredibly friendly and Alison was a doll.

"Wonderful Place! " Read full review on TripAdvisor 12/21/2011 Vote

3. The front desk staff was friendly and the door man was helpful.

"Amazing renovations!!! " Read full review on TripAdvisor 11/6/2011 Vote

4. Good and friendly service at front desk even though we had to wait for a safe-deposit box, doormen always very helpful and friendly.

"Great stay at the Latham " Read full review on TripAdvisor 10/24/2010 Vote

5. Instead of a simple switch, the front desk clerks made a big fuss about how this other room was a deluxe room and they had to check and see.

"Worst Experience With Hotel Staff And Dirty, Filthy Room " Read full review on TripAdvisor 10/20/2010 Vote

6. The front desk attendant was very friendly.

"Clean, comfortable, good location, great value " Read full review on TripAdvisor 7/23/2010 Vote

7. Front desk and doorman very friendly.

"great location " Read full review on Expedia 1/27/2010 Vote

8. The front desk staff is friendly.

"Centrally located " Read full review on Travelocity 1/1/2010 Vote

9. Front desk was helpful, though they were often off doing something else and one had to wait for someone to come.

"Quiet comfortable place. " Read full review on Expedia 11/3/2009 Vote

10. The front desk was responsive and quick to bring up some extra towels and pillows for us, and the front door man (Stephen?) was very quick, friendly, and knowledgeable.

"Charming in a worn kind of way " Read full review on TripAdvisor 10/26/2009 Vote