Hampton Inn Philadelphia, Philadelphia, Front Desk

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Rank

34th

Out of 177

Hampton Inn Philadelphia	Average Price: $167 Check Rates

Hotel Class:

1301 Race Street

Philadelphia, 19107 View map

3-Star Hotel Rank: 19 of 57
Average review rating: 3.85

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (36) , MyTravelGuide (10) , Travelocity (14) , TripAdvisor (317) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (22) bathroom (24) bed (40) breakfast (278) charge (7) check in (49) check out (15) complimentary (19) concierge (15) cost (11) deal (6) dinner (5) downtown (35) exercise room (6) fitness center (10) fitness room (6) food (45) front desk (75) gym (10) hot tub (14) hotel (517) housekeeping (13) lobby (57) location (164) lunch (8) manager (10) money (14) neighborhood (18) parking (95) pillow (7) pool (91) price (54) rate (32) recommend (39) restaurant (37) room (386) service (58) shower (12) staff (254) street (133) suite (35) to park (10) towel (12) valet (38) valet parking (26) value (21) view (31) walk (133) wireless (24)

Front desk

Appears in 75 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
bug (3) clean (5) complain (3) concierge (4) desk (77) exceptional (3) friendly (11) great (3) helpful (16) hotel (7) housekeeping (4) new (3) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the valet parkers to the housekeepers to the front desk, everyone was fabulous.

"This was the best Hotel we have stayed in in the USA. " Read full review on TripAdvisor 4/23/2012 Vote

2. The rooms are clean, the location is quiet, and the front desk staff is friendly and helpful.

"Convenient, quiet, clean only the parking is less than desirable " Read full review on TripAdvisor 4/19/2012 Vote

3. The front desk manager was little help, told me I had to contact BofA and have them fax additional info and then left the area and never checked ack with us.

"Beware if you are using credit card miles to book " Read full review on TripAdvisor 3/31/2012 Vote

4. Staff was helpful from valet to front desk.

"Clean & Great location " Read full review on TripAdvisor 3/20/2012 Vote

5. The front desk and floor staff are friendly, helpful and visible.

"Perfect place for Convention Center and heart of Philly. " Read full review on TripAdvisor 3/18/2012 Vote

6. Hotel staff from the front desk to the cleaning staff were exceptional.

"Good Hotel at a good price! " Read full review on TripAdvisor 2/26/2012 Vote

7. Front desk provided great suggestion for Chinese food nearby.

"Better than typical Hampton Inn " Read full review on TripAdvisor 2/9/2012 Vote

8. We were pleased to find nice rooms, a helpful front desk staff, and valet parking.

"Great location " Read full review on TripAdvisor 1/5/2012 Vote

9. The front desk staff was cheerful and as helpful as can be.

"Surprised and impressed " Read full review on TripAdvisor 12/19/2011 Vote

10. But I walked alone uneventfully to and from Chinatown where I had a wonderful meal at a Thai restaurant recommended by the front desk staff.

"Really Delivered For This 1st Time Visitor " Read full review on TripAdvisor 11/26/2011 Vote