Hilton Philadelphia, Philadelphia, Service

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Rank

13th

Out of 177

Hilton Philadelphia	Average Price: $256 Check Rates

Hotel Class:

3600 Sansom Street

Philadelphia, 19104 View map

4-Star Hotel Rank: 6 of 18
Average review rating: 4.28

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (16) , MyTravelGuide (27) , Travelocity (5) , TripAdvisor (179) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (17) bath (7) bathroom (57) bed (43) breakfast (62) charge (15) check in (18) check out (6) checkout (6) complimentary (5) concierge (19) cost (9) decor (14) dinner (12) downtown (24) fitness center (7) food (25) front desk (40) gym (6) hotel (349) housekeeping (10) lobby (22) location (86) manager (5) minibar (5) money (8) neighborhood (10) parking (38) pillow (20) price (23) rate (22) recommend (25) restaurant (89) room (320) room service (34) service (70) shower (19) staff (125) street (36) suite (20) to park (7) towel (12) tub (7) valet (24) valet parking (20) value (9) view (8) walk (27) wireless (16)

Service

Appears in 70 comments.

93% wrote positive comments about service

The following words were used in comments with Service:
comfortable (4) desk (5) excellent (9) food (5) free (4) friendly (6) good (9) great (8) hotel (23) inn (3) internet (4) lacking (3) nice (3) order (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The continental one included good fruid and bread selection and the service was friendly.

"quiet and very tidy with friendly staff " Read full review on TripAdvisor 5/17/2012 Vote

2. The service was perfect from the vallet, reception desk and especially Bessie the Concierge who knows everything about the city and issuch a pleasant person to deal with.

"Great getaway!! " Read full review on TripAdvisor 5/9/2012 Vote

3. I also had a well known celebrity staying at the hotel and she and her entourage were also very pleased with all the accomodations and service.

"Excellent service and accomodations " Read full review on TripAdvisor 5/3/2012 Vote

4. Our rooms were exceptional, and the board meeting I scheduled there, the members said the food, service and the meeting room were excellent.

"Excellent service and accomodations " Read full review on TripAdvisor 5/3/2012 Vote

5. What an amazing hotel with extraordinary service.

"Amazing...best hotel stay in Philadelphia ever " Read full review on TripAdvisor 4/29/2012 Vote

6. The service was excellent.

"Great stay, wonderful breakfast " Read full review on TripAdvisor 3/27/2012 Vote

7. Very well decorated, good service, although one of the young men at check in acted as if he needed a Red Bull.

"Very Nice and Cozy Hotel " Read full review on TripAdvisor 3/10/2012 Vote

8. We found all of the hotel service personnel to be super friendly and helpful - the bellmen and parking attendants were great.

"lovely stay " Read full review on TripAdvisor 3/10/2012 Vote

9. Recently renovated rooms, ipad in the room, good service, in the middle of the UPenn campus.

"Good choice for a UPenn visit " Read full review on TripAdvisor 2/25/2012 Vote

10. The service impeccable and the hotel restaurant 'Penne' is also highly recommended.

"Great hotel " Read full review on TripAdvisor 1/29/2012 Vote