Hilton Philadelphia, Philadelphia, Front Desk

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Rank

13th

Out of 177

Hilton Philadelphia	Average Price: $256 Check Rates

Hotel Class:

3600 Sansom Street

Philadelphia, 19104 View map

4-Star Hotel Rank: 6 of 18
Average review rating: 4.28

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (16) , MyTravelGuide (27) , Travelocity (5) , TripAdvisor (179) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) bar (17) bath (7) bathroom (57) bed (43) breakfast (62) charge (15) check in (18) check out (6) checkout (6) complimentary (5) concierge (19) cost (9) decor (14) dinner (12) downtown (24) fitness center (7) food (25) front desk (40) gym (6) hotel (349) housekeeping (10) lobby (22) location (86) manager (5) minibar (5) money (8) neighborhood (10) parking (38) pillow (20) price (23) rate (22) recommend (25) restaurant (89) room (320) room service (34) service (70) shower (19) staff (125) street (36) suite (20) to park (7) towel (12) tub (7) valet (24) valet parking (20) value (9) view (8) walk (27) wireless (16)

Front desk

Appears in 40 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) clerk (3) desk (41) entrance (2) extremely (3) friendly (8) helpful (5) hotel (4) lobby (2) love (3) rude (3) secure (2) service (5) staff (14) valet (4) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lobby of the hotel was expansive and the front desk staff were very friendly.

"Excellent at first glance... " Read full review on TripAdvisor 3/27/2012 Vote

2. Love the front desk staff, love the valet staff - love everything about this place.

"Love this place. Great location, and newly renovated. " Read full review on TripAdvisor 3/11/2012 Vote

3. pointed us to a nice place for breakfast the next morning and front desk staff was friendly and professional.

"Great stay, wish it was longer. " Read full review on TripAdvisor 10/5/2011 Vote

4. Service upon arrival at the front desk in the evening was very friendly and accommodating while the day shift was a bit more aloof.

"We will definitely be back " Read full review on TripAdvisor 9/11/2011 Vote

5. Front desk is extremely friendly and helpful.

"Amazingly unexpected... we will return! " Read full review on TripAdvisor 7/10/2011 Vote

6. The front desk staff was very professional.

"Great location for a campus visit " Read full review on TripAdvisor 4/9/2011 Vote

7. The Front Desk was super efficient, fast and friendly.

"Beautifully Renovated and Close to Everything! " Read full review on TripAdvisor 3/19/2011 Vote

8. Very attentive from the front desk to the valet parkers and everyone in between.

"Perfect in every way " Read full review on TripAdvisor 2/7/2011 Vote

9. All of the folks at the front desk were super friendly.

"A great place to stay! " Read full review on TripAdvisor 8/27/2010 Vote

10. Front desk was great as well, letting me extend check-out until 2PM, when our conference was over.

"Nice well-located hotel " Read full review on TripAdvisor 8/16/2010 Vote