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OpinionWell
Rank
143rd
Out of 543

Nick Hotels

Average Price: $210  
 
Hotel Class:
14500 Continental Gateway
Orlando, 32821 View map  
3-Star Hotel Rank: 61 of 138
Average review rating: 3.67
OpinionWell Value Index: 3
Traveler reviews analyzed: MyTravelGuide (32) , Travelocity (72) , TripAdvisor (1081) , YahooTravel (133)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 53 comments. 
80% wrote positive comments about manager
The following words were used in comments with Manager:
cares (3)   desk (2)   helpful (3)   hotel (8)   kid (3)   management (54)   nice (3)   night (3)    
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1. The managers could have made this situation better but were very unsympathetic.
"Good for kids but don't expect much in the way of service " Read full review on TripAdvisor   5/10/2010 Vote      
2. Said , 'No thanks,' and the girl called a manager but they best they could do was an extra $100 per night.
"Not Worth The Money " Read full review on TripAdvisor   3/26/2010 Vote      
3. The manager was very attentive and helpful.
"We Had the Slime of Our Lives!!! " Read full review on TripAdvisor   10/28/2009 Vote      
4. I was extremely upset but still somewhat civil to the manager who acted like he really didnt care and didnt offer anything else to retify the situation.
"Sickening......for real " Read full review on TripAdvisor   8/4/2009 Vote      
5. After some hagling about this, and speaking with the manager (Robert, a very nice and professional person), we were able to get the food coupons promised only because I had a copy of the email that confirmed our 3 night stay at the promised rates and coupons.
"Recent stay -- tips " Read full review on TripAdvisor   3/26/2008 Vote      
6. I spoke to a manager, Danny, and first he tried to tell me that nothing was wrong and after 20 minutes and the mounting evidence he admitted they were some issues.
"Heaters Broken & Mold In Our Room " Read full review on YahooTravel   11/14/2007 Vote      
7. We also had the manager and others enter our room without permission claiming they heard a kid crying.
"Overcrowded and overpriced " Read full review on TripAdvisor   5/11/2010 Vote      
8. Not worth the disappointment to our kids, a horrible first night sleep, missing Disney in the morning, not being able to unpack right away and having to switch rooms in the morning, etc. After speaking with 2 managers they bumped our credit up to $30 (now we can buy 3/4 stuffed animal) and gave us free tickets to the see the 4-D show at the hotel.
"Good for kids but don't expect much in the way of service " Read full review on TripAdvisor   5/10/2010 Vote      
9. They need an improved reservation system, good scrub down of the rooms, and managers who can take a lesson from Disney customer service.
"Good for kids but don't expect much in the way of service " Read full review on TripAdvisor   5/10/2010 Vote      
10. As we walk out of the hotel, a family comes up to me asking if we had trouble with the hotel as well, b/c they were waiting to speak to a manager too.
"Do not stay here..don't take a chance with your $$ or vacation time " Read full review on TripAdvisor   4/29/2010 Vote      
   
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