Crowne Plaza Orlando Downtown, Orlando, Service

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Rank

128th

Out of 543

Crowne Plaza Orlando Downtown	Average Price: $151 Check Rates

Hotel Class:

304 West Colonial Drive

Orlando, 32801 View map

3-Star Hotel Rank: 52 of 138
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (87) , Travelocity (13) , TripAdvisor (134) , YahooTravel (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) balcony (18) bar (27) bath (8) bathroom (40) bed (47) breakfast (21) charge (8) check in (23) complimentary (8) cost (5) deal (10) decor (12) dinner (5) downtown (85) fee (9) food (32) freeway (16) front desk (31) highway (28) hotel (315) housekeeping (11) interstate (15) lobby (36) location (63) manager (17) money (5) neighborhood (7) parking (55) pillow (11) pool (28) price (23) rate (20) recommend (29) restaurant (40) room (268) service (64) shower (35) shuttle (27) staff (78) street (13) suite (25) to park (4) towel (10) tub (15) valet (15) value (6) view (6) walk (23) wireless (5)

Service

Appears in 64 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
free (6) good (5) great (8) hotel (14) location (4) loud (3) management (5) most (3) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the moment we drived up and were greeted by the Valet, we received excellent customer service.

"Walk to Amway Center " Read full review on TripAdvisor 5/5/2012 Vote

2. The service is friendly and helpful and the atmosphere is top notch.

"One of my favorite places to stay... " Read full review on TripAdvisor 5/4/2012 Vote

3. Service was good, prices are very reasonable.

"Excellent Bed and Excellent Service " Read full review on TripAdvisor 4/6/2012 Vote

4. My son and his family were in a room close by and everyone raved on how good the service was.

"A great weekend " Read full review on TripAdvisor 3/26/2012 Vote

5. When we pulled up we were a little put off by the high pressure to use their valet service.

"Fabulous room! " Read full review on TripAdvisor 2/11/2012 Vote

6. This was a great service and the employees were wonderful.

"Decent Stay in Orlando " Read full review on TripAdvisor 1/14/2012 Vote

7. (The hotel offers a shuttle service, which my friends and I used to go out, and we took a cab back.

"Absolutely gorgeous room, polite staff " Read full review on TripAdvisor 8/15/2011 Vote

8. In terms of service, the staff was very professional.

"Absolutely gorgeous room, polite staff " Read full review on TripAdvisor 8/15/2011 Vote

9. Thought everything was clean and comfortable, with good amenities and courteous responsive service.

"Nice place, excellent value with good service " Read full review on TripAdvisor 8/11/2011 Vote

10. Normally 4 star hotels are clean, attractive with great and amenities and services.

"Not What I Expected for a Crowne Plaza " Read full review on TripAdvisor 7/16/2011 Vote