Crowne Plaza Orlando Downtown, Orlando, Front Desk

OpinionWell's Blog

Home » United States » Florida » Orlando Destinations » Orlando Hotels » Crowne Plaza Orlando Downtown

OpinionWell
Rank

128th

Out of 543

Crowne Plaza Orlando Downtown	Average Price: $151 Check Rates

Hotel Class:

304 West Colonial Drive

Orlando, 32801 View map

3-Star Hotel Rank: 52 of 138
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (87) , Travelocity (13) , TripAdvisor (134) , YahooTravel (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (8) balcony (18) bar (27) bath (8) bathroom (40) bed (47) breakfast (21) charge (8) check in (23) complimentary (8) cost (5) deal (10) decor (12) dinner (5) downtown (85) fee (9) food (32) freeway (16) front desk (31) highway (28) hotel (315) housekeeping (11) interstate (15) lobby (36) location (63) manager (17) money (5) neighborhood (7) parking (55) pillow (11) pool (28) price (23) rate (20) recommend (29) restaurant (40) room (268) service (64) shower (35) shuttle (27) staff (78) street (13) suite (25) to park (4) towel (10) tub (15) valet (15) value (6) view (6) walk (23) wireless (5)

Front desk

Appears in 31 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (2) desk (32) downtown (2) friendly (3) helpful (4) hotel (4) housekeeping (2) liked (4) need (2) night (4) personable (2) phone (2) reservation (4) rude (2) service (2) shuttle (2) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The hotel staff is bright and pleasant from the front desk to housekeeping.

"Lovely! " Read full review on TripAdvisor 4/26/2012 Vote

2. The front desk staff was warm, efficient and made us feel welcome.

"Great night sleep " Read full review on TripAdvisor 3/26/2012 Vote

3. The lobby area was lovely and the front desk people were very helpful.

"Fabulous room! " Read full review on TripAdvisor 2/11/2012 Vote

4. My husband called the front desk just to see if they had items like that, and not only did they offer them, they personally brought that and shaving cream up to the room even though it was after midnight.

"King Suite is worth it!!! " Read full review on TripAdvisor 2/2/2012 Vote

5. The front desk staff were polite, helpful, and made check in painless.

"Impressed....outstanding bedding " Read full review on TripAdvisor 12/26/2011 Vote

6. The Staff at the front desk and parking attendants were very friendly.

"Good Place to stay when downtown Orlando " Read full review on TripAdvisor 9/23/2011 Vote

7. My friends and I are young, and we ended up talking to the people at the front desk, and they recommended some great stuff to do during the day.

"Absolutely gorgeous room, polite staff " Read full review on TripAdvisor 8/15/2011 Vote

8. Service: I was happy to see Abigail at the front desk in the daytime and Mark (or Mike?), who was one of the managers.

"Just What I Needed and More! " Read full review on TripAdvisor 6/12/2011 Vote

9. From the time I checked in, 'NO WAIT', and the front desk person treated me like I was important, How rare is that, these days.

"Excellent choice " Read full review on TripAdvisor 4/14/2011 Vote

10. The front desk staff were friendly, and got us right into our room.

"Beautiful room and lobby - and Clean! " Read full review on TripAdvisor 6/9/2010 Vote