7. , quick pick up of toiletries, lunch, etc) your options are as follows: a $10.00 fee (they make it very clear to you this does NOT include gratuity), you can ring the hotel to have a different car collect you (which makes no sense and the drivers NEVER have the hotel number to give you) OR you can ring for a yellow taxi (which in the state of Florida will not only cost you dearly but you'll also have to wait at least 30 mins for pick up -again, providing you already have their number because as you were not made aware you'd be dumped on the side of the road, you of course don't have the number for a yellow taxi -and count on the driver not having it either).