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Rank
19th
Out of 543

Peabody Hotel Orlando

Average Price: $257  
 
Hotel Class:
9801 International Drive
Orlando, 32819 View map  
4-Star Hotel Rank: 8 of 59
Average review rating: 4.12
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (91) , MyTravelGuide (1513) , Travelocity (15) , TripAdvisor (796) , YahooTravel (75)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 38 comments. 
22% wrote positive comments about manager
The following words were used in comments with Manager:
mistake (2)   night (2)   problem (2)   return (2)    
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1. We had a little complication during our long stay (one of the nights) but the manager on duty (Liza) took care of us well with a little something to compensate us which made us feel warm and cared for.
"Made our honeymoon perfect " Read full review on TripAdvisor   12/6/2011 Vote      
2. When I asked for manager, she said the same thing and that the mattress were all new.
"Many problems - poor staff/mgr resolution - do not really hear the problems we tried to convey " Read full review on TripAdvisor   5/12/2011 Vote      
3. They obviously aren't too interested in it even though a manager wonders about doing nothing, there was all sorts of stuff left there from the day before, there were old towels hanging about for days and often none available in the mornings.
"Bit of a disappointment after our last visit. " Read full review on TripAdvisor   4/13/2012 Vote      
4. I called down to the desk to speak with a manager but of course no one was available, about 10 minutes later we got a call back from one but did nothing to recitify the situation.
"Will never go back because of the horrible service! " Read full review on TripAdvisor   3/19/2012 Vote      
5. Well, another 15 and we are still ready to leave the hotel but just as we get up to leave, the manager finally decided to make an appearance.
"Will never go back because of the horrible service! " Read full review on TripAdvisor   3/19/2012 Vote      
6. We then called back down to speak to a manager but after waiting in our room for over 30 minutes, we decided to go down and just check out.
"Will never go back because of the horrible service! " Read full review on TripAdvisor   3/19/2012 Vote      
7. Once we got down stairs and spoke to someone we were told to wait a few minutes more because the manager wanted to speak to us.
"Will never go back because of the horrible service! " Read full review on TripAdvisor   3/19/2012 Vote      
8. Although the manager removed the charge immediately when I complained, both the charge and the 'it's not our fault, it's a 3rd party' response greatly lowered my opinion of the property.
"Just short of excellent " Read full review on TripAdvisor   11/10/2011 Vote      
9. Sort it out Manager it was laughable.
"Top Class Hotel and great location " Read full review on TripAdvisor   8/17/2011 Vote      
10. Our stay started of perfectly with Chocolate Strawberries and a welcome note in our room from the manager (Thanks Mr K).
"The Best Hotel in Orlando !! " Read full review on TripAdvisor   7/12/2011 Vote      
   
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