5. but you can say that about all the hotels on i drivethe staff were always friendly and polite and if needed would provide directions or advisethe housekeeping did a fantastic job every day without fail,the only downside too this hotel is that if you are non drivers the 10 minute walk or so to international drive can be a bit tiresome every morningthe road is very quiet no masses of traffic if you are considering this hotel it does deserve its top 20 rating on trip advisor but check out my review from last year on homewood suites we only had to pick this hotel as homewood suites would not sleep 5 in one roomso we had too opt for fairfield i would stop her next year without any hesitation.