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OpinionWell
Rank
52nd
Out of 427

Saint Louis Hotel

Average Price: $134  
 
Hotel Class:
730 Rue Bienville
New Orleans, 70130 View map  
5-Star Hotel Rank: 4 of 15
Average review rating: 2.45
OpinionWell Value Index: 5
Traveler reviews analyzed: MyTravelGuide (24) , TripAdvisor (370)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 63 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
generous (3)   great (4)   guest (5)   hotel (18)   informative (3)   kitchen (4)   liked (4)   management (69)   night (8)   problem (5)   reservation (6)    
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1. After I developed a relationship with the day manager he was nice to us BUT I am still attempting to settle being double charged for the room.
"Great location, but needs A LOT of work " Read full review on TripAdvisor   4/25/2011 Vote      
2. I spoke to the sales manager, who assured me that she would take care of it.
"Fine for simple stay, Bad for groups and events " Read full review on TripAdvisor   2/16/2011 Vote      
3. Restaurant service was slow and un prepared, although I will say the restaurant manager was extremely professional and cordial.
"Very Poor experience " Read full review on TripAdvisor   12/20/2008 Vote      
4. After speaking directly to the Sales Manager, 'Bonnie', to address our concerns over what we read I was guaranteed a great stay and that's exactly what we got.
"Had a 60+ Group stay there. I would do it all over again " Read full review on TripAdvisor   6/25/2008 Vote      
5. After speaking directly to the Sales Manager, 'Bonnie', to address our concerns over what we read I was guaranteed a great stay and that`s exactly what we got.
"Had a 60+ Group stay there. I would do it all over again " Read full review on TripAdvisor   6/25/2008 Vote      
6. The guy at the desk was very sarcastic and condescending throughout our wait for our room and when I asked who his manager was he said he WAS the manager.
"Not quite a "LUXURY" hotel. " Read full review on TripAdvisor   2/23/2012 Vote      
7. I begged to speak to a manager.
"DO NOT! Closed and didn't let anyone know! A nightmare! " Read full review on TripAdvisor   10/3/2011 Vote      
8. We changed rooms but I talked to the manager on duty the next morning and was told how sorry he was and the hotel was under construction and it was on the web site, etc. If I had seen on the web site that the hotel was under construction, I never would have made the reservation.
"Helpful Staff. Nasty Rooms " Read full review on TripAdvisor   7/26/2011 Vote      
9. He did not know why the manager or someone in guest relations never contacted me.
"Nastly hotel and indifferent service " Read full review on TripAdvisor   7/22/2011 Vote      
10. I did contact the manager later that week, and he apologized, refunded the room charge unsolicited, and invited me back for a better experience at the hotel (again, on my own dime).
"Nastly hotel and indifferent service " Read full review on TripAdvisor   7/22/2011 Vote      
   
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