2. Then the manager came late with the package, apologized, etc.2) Our breakfast was charged to our room eventhough it was in the package3) In our last day, even though our package included late check out, and further, even though we asked again for confirmation of our late check out, and further more even though there was a 'DO NOT DISTURB' sign on the door, here came loud loud knocks on the door (as if a landlord knocks on a unpaying tenant).