4. Bad: I'd give 5 stars if not for the pricey internet charge (how is this free at most Hampton Inns, for example, but not at a JW Marriott?), the fussy A/C (it was perfect during the day, but no matter how low we turned it down at night, we woke up a bit warm and had to do the old 3AM adjustment--all this while the hallways were like meat lockers 24/7), and the moderately thin walls (this is a very minor criticism--Hotel Monteleone was much, much worse; I realize it's NO, so noise is expected, but you can hear quite a bit in adjacent rooms; admittedly this is usually more the neighbor's fault than the hotel's).