Embassy Suites Nashville, Nashville, Service

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OpinionWell
Rank

28th

Out of 296

Embassy Suites Nashville	Average Price: $178 Check Rates

Hotel Class:

1811 Broadway

Nashville, 37203 View map

3-Star Hotel Rank: 13 of 56
Average review rating: 4.34

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (7) , Travelocity (11) , TripAdvisor (117) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (13) bath (2) bathroom (7) bed (12) breakfast (99) charge (12) check in (11) check out (4) complimentary (13) cost (4) deck (4) dinner (7) downtown (49) fee (11) fitness room (2) food (13) front desk (26) gym (4) hot tub (5) hotel (197) housekeeping (7) lobby (18) location (41) manager (13) money (3) neighborhood (3) parking (46) pool (16) price (15) rate (17) recommend (14) restaurant (34) room (145) room service (5) sauna (3) service (50) shower (7) shuttle (55) staff (67) street (15) suite (77) to park (3) towel (5) valet (20) valet parking (8) value (10) view (5) walk (27) wireless (11)

Service

Appears in 50 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
better (3) breakfast (6) clean (6) customer (4) desk (4) downtown (4) excellent (7) free (9) friendly (6) good (6) great (10) hotel (16) location (4) most (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Shuttle service was good.

"A mixed bag... " Read full review on TripAdvisor 5/17/2012 Vote

2. the food was great too, both the breakfast and the restaurant had great service and was very clean.

"pleasant surprise " Read full review on TripAdvisor 4/17/2012 Vote

3. The hotel also offered a shuttle service to downtown that was free and operated from 7am to 10pm.

"Excellent place to stay and near downtown. " Read full review on TripAdvisor 1/22/2012 Vote

4. I went downstairs to try another solution, and was given the same speech about how exclusive their free internet service is.

"Great breakfast, expensive parking, internet connection poor " Read full review on TripAdvisor 8/23/2011 Vote

5. - Friendly service at the front desk.

"Solid choice " Read full review on TripAdvisor 5/23/2011 Vote

6. Didn't use the service for that reason.

"Nice room, great staff, odd parking, breakfast is meh. " Read full review on TripAdvisor 5/23/2011 Vote

7. Once there we really did not use our car, as the shuttle service was very good (you can book the shuttle in advance to assure availability).

"Outstanding Accomodations and Customer Service " Read full review on TripAdvisor 3/16/2011 Vote

8. The tournament was at the Bridgestone Arena (about 1 1/2 miles away) and the free shuttle service was great at taking and picking us up, although I did also walk occasionally for a little exercise.

"Outstanding Accomodations and Customer Service " Read full review on TripAdvisor 3/16/2011 Vote

9. Dining at the Omaha Steak house located on site, we found the service and food very good.

"Excellent Service " Read full review on TripAdvisor 10/5/2010 Vote

10. After teaching How to Provide Excellent Customer Service for many years to large organizations, I would have to recommend Mary at the front desk for the excellent service she provided to us during our stay.

"Excellent Service " Read full review on TripAdvisor 10/5/2010 Vote