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Embassy Suites Nashville
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OpinionWell
Rank
28th
Out of 296
Embassy Suites Nashville
Average Price: $178
Check Rates
Hotel Class:
1811 Broadway
Nashville, 37203
View map
3-Star Hotel Rank:
13 of 56
Average review rating:
4.34
OpinionWell Value Index:
4
Traveler reviews analyzed:
MyTravelGuide
(
7
)
,
TripAdvisor
(
117
)
,
Travelocity
(
11
)
,
YahooTravel
(
12
)
,
Expedia
(
30
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(9)
bar
(13)
bath
(2)
bathroom
(7)
bed
(12)
breakfast
(99)
charge
(12)
check in
(11)
check out
(4)
complimentary
(13)
cost
(4)
deck
(4)
dinner
(7)
downtown
(49)
fee
(11)
fitness room
(2)
food
(13)
front desk
(26)
gym
(4)
hot tub
(5)
hotel
(197)
housekeeping
(7)
lobby
(18)
location
(41)
manager
(13)
money
(3)
neighborhood
(3)
parking
(46)
pool
(16)
price
(15)
rate
(17)
recommend
(14)
restaurant
(34)
room
(145)
room service
(5)
sauna
(3)
service
(50)
shower
(7)
shuttle
(55)
staff
(67)
street
(15)
suite
(77)
to park
(3)
towel
(5)
valet
(20)
valet parking
(8)
value
(10)
view
(5)
walk
(27)
wireless
(11)
See more
Front desk
Traveler Insight -
Friendly Front Desk
Appears in 26 comments.
90% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
clean
(4)
desk
(26)
excellent
(2)
friendly
(10)
great
(3)
happy
(2)
helpful
(8)
hotel
(2)
management
(2)
night
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Lisa at the
front desk
was very helpful and should get a raise.
"A mixed bag... "
Read full review
on
TripAdvisor
5/17/2012
Vote
2.
I found
front desk
staff to be friendly, and the people at the restaurant and bar were very helpful and friendly.
"Great place to stay near Vanderbilt "
Read full review
on
TripAdvisor
2/21/2012
Vote
3.
All of the staff at the hotel went out of their way to be friendly and helpful including the
front desk
, cleaning staff, manager's reception hostess, breakfast staff, and shuttle service.
"Outstanding Accomodations and Customer Service "
Read full review
on
TripAdvisor
3/16/2011
Vote
4.
After teaching How to Provide Excellent Customer Service for many years to large organizations, I would have to recommend Mary at the
front desk
for the excellent service she provided to us during our stay.
"Excellent Service "
Read full review
on
TripAdvisor
10/5/2010
Vote
5.
Everything was clean, the entire staff (room srvc, valets,
front desk
, and house keeping) was friendly and helpful.
"Great choice for New Years Eve in Nashville, TN "
Read full review
on
Expedia
1/19/2010
Vote
6.
We arrived early and the young lady at the
front desk
did her best to not only check us in, but to get us the suite type that we requested.
"Great Hotel in a Great Location "
Read full review
on
TripAdvisor
12/14/2009
Vote
7.
Front desk
was staffed by really helpful folks, and housekeeping was flexible and nice.
"Clean Room, Great Service, Centrally Located "
Read full review
on
TripAdvisor
11/1/2009
Vote
8.
The folks who work in the hospitality business in Nashville have always been polite and friendly to us but every staff member from the bell staff, to the
front desk
to housekeeping were especially friendly and helpful to us.
"Great Location near Vanderbilt U. and Medical Center "
Read full review
on
TripAdvisor
8/26/2009
Vote
9.
Clean rooms,
front desk
was very helpful.
"Cant wait to go back!!! "
Read full review
on
YahooTravel
7/14/2009
Vote
10.
Alfred and the
front desk
staff are great.
"Great location, great breakfast and great rooms! "
Read full review
on
TripAdvisor
2/28/2009
Vote
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