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Rank
28th
Out of 296

Embassy Suites Nashville

Average Price: $178  
 
Hotel Class:
1811 Broadway
Nashville, 37203 View map  
3-Star Hotel Rank: 13 of 56
Average review rating: 4.34
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (30) , MyTravelGuide (7) , Travelocity (11) , TripAdvisor (117) , YahooTravel (12)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk Traveler Insight - Friendly Front Desk
Appears in 26 comments. 
90% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (4)   desk (26)   excellent (2)   friendly (10)   great (3)   happy (2)   helpful (8)   hotel (2)   management (2)   night (2)    
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1. Lisa at the front desk was very helpful and should get a raise.
"A mixed bag... " Read full review on TripAdvisor   5/17/2012 Vote      
2. I found front desk staff to be friendly, and the people at the restaurant and bar were very helpful and friendly.
"Great place to stay near Vanderbilt " Read full review on TripAdvisor   2/21/2012 Vote      
3. All of the staff at the hotel went out of their way to be friendly and helpful including the front desk, cleaning staff, manager's reception hostess, breakfast staff, and shuttle service.
"Outstanding Accomodations and Customer Service " Read full review on TripAdvisor   3/16/2011 Vote      
4. After teaching How to Provide Excellent Customer Service for many years to large organizations, I would have to recommend Mary at the front desk for the excellent service she provided to us during our stay.
"Excellent Service " Read full review on TripAdvisor   10/5/2010 Vote      
5. Everything was clean, the entire staff (room srvc, valets, front desk, and house keeping) was friendly and helpful.
"Great choice for New Years Eve in Nashville, TN " Read full review on Expedia   1/19/2010 Vote      
6. We arrived early and the young lady at the front desk did her best to not only check us in, but to get us the suite type that we requested.
"Great Hotel in a Great Location " Read full review on TripAdvisor   12/14/2009 Vote      
7. Front desk was staffed by really helpful folks, and housekeeping was flexible and nice.
"Clean Room, Great Service, Centrally Located " Read full review on TripAdvisor   11/1/2009 Vote      
8. The folks who work in the hospitality business in Nashville have always been polite and friendly to us but every staff member from the bell staff, to the front desk to housekeeping were especially friendly and helpful to us.
"Great Location near Vanderbilt U. and Medical Center " Read full review on TripAdvisor   8/26/2009 Vote      
9. Clean rooms, front desk was very helpful.
"Cant wait to go back!!! " Read full review on YahooTravel   7/14/2009 Vote      
10. Alfred and the front desk staff are great.
"Great location, great breakfast and great rooms! " Read full review on TripAdvisor   2/28/2009 Vote      
   
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