Fortune House Miami, Miami, Manager

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OpinionWell
Rank

64th

Out of 468

Fortune House Miami	Average Daily Rate: NA Check Rates

Hotel Class:

185 SE. 14th Terrace

Miami, 33131 View map

3-Star Hotel Rank: 28 of 122
Average review rating: 3.27

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (3) , Travelocity (9) , TripAdvisor (126) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 33 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
acceptable (2) charged (2) clerk (2) compensate (2) customer (2) desk (2) high (2) hotel (14) liked (4) management (36) message (3) positive (2) rental (2) restful (2) rude (5) shop (2) staff (3)

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1. Terrible service that never attended what we requested, unprepared recepcionists, manager that never answered any questions, recurrent internet and TV problems and even my wife's robe vanished when one of the ladies cleaned up the apartment.

"Do not go there " Read full review on TripAdvisor 11/21/2011 Vote

2. On the 4th time, I spoke with Carolina and asked her to not hang up on me like her co-workers & i would like to speak to the manager on duty again.

"Made Reservation and Cancelled " Read full review on TripAdvisor 11/25/2008 Vote

3. On the 4th time, I spoke with Carolina and asked her to not hang up on me like her co-workers & i would like to speak to the manager on duty again.

"Made Reservation and Cancelled " Read full review on TripAdvisor 11/25/2008 Vote

4. Manager-Mr Raul - was a GEM.

"To Die For!!! " Read full review on TripAdvisor 4/24/2012 Vote

5. Raul (the hotel manager) and the rest of his staff treated us extremely well.

"Phenomenal Accomodations!! " Read full review on TripAdvisor 4/24/2012 Vote

6. Come Monday the manager I wanted to speak to was 'off'.

"Dumb and Dumber " Read full review on TripAdvisor 4/16/2012 Vote

7. They kept deferring questions to the manager which would not be in all weekend.

"Dumb and Dumber " Read full review on TripAdvisor 4/16/2012 Vote

8. And that the managers was resting so he couldn't get more help.

"They lost our luggage... and couldn't care less about it " Read full review on TripAdvisor 4/14/2012 Vote

9. When we asked to speak to the manager, we were given the run around.

"Worst hotel experience ever! " Read full review on TripAdvisor 4/5/2012 Vote

10. The manager tried to compensate us by moving us to a penthouse suite but even that was mediocre.

"WARNING!!!WORST HOTEL EVER!!! " Read full review on TripAdvisor 4/2/2012 Vote