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OpinionWell
Rank
43rd
Out of 700

Los Angeles Hilton

Average Price: $160  
 
Hotel Class:
6360 Canoga Avenue
Los Angeles, 91367 View map  
3-Star Hotel Rank: 16 of 84
Average review rating: 3.39
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (38) , TripAdvisor (259)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 17 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
generous (3)   hotel (3)   liked (3)   management (17)   responsive (2)   service (2)    
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1. Manager, write anything you want in response.
"These people do not care about you " Read full review on TripAdvisor   9/1/2010 Vote      
2. Manager, write anything you want in response.
"These people do not care about you " Read full review on TripAdvisor   9/1/2010 Vote      
3. So we are at check out and I know the manager of this Hilton likes to read and reply on Tripadvisor so as the gentleman at the desk is telling me the total on my bill.
"These people do not care about you " Read full review on TripAdvisor   9/1/2010 Vote      
4. So we are at check out and I know the manager of this Hilton likes to read and reply on Tripadvisor so as the gentleman at the desk is telling me the total on my bill.
"These people do not care about you " Read full review on TripAdvisor   9/1/2010 Vote      
5. From the manager to the the concierge - food and beverage Rosie, all are really very nice people.
"Excellent people serving their customer " Read full review on TripAdvisor   4/11/2012 Vote      
6. The guest services representative told me that the General Manager would get in touch with me, however, I still have not heard from him/her 3 days later.
"Double charged for prepaid reservation " Read full review on TripAdvisor   4/10/2012 Vote      
7. On Monday, I telephoned the travel agent, who then called Hilton front desk manager Nicole and again gave the same agent credit card number provided in the original reservation.
"Double charged for prepaid reservation " Read full review on TripAdvisor   4/10/2012 Vote      
8. She stated that this was told to her by her general manager, and that there was nothing that she could do.
"I'm in utter shock " Read full review on TripAdvisor   2/22/2012 Vote      
9. I even called the hotel back, and asked to speak to the general manager, and was only able to leave a voicemail.
"I'm in utter shock " Read full review on TripAdvisor   2/22/2012 Vote      
10. I spoke with Rachel, the revenue manager there.
"I'm in utter shock " Read full review on TripAdvisor   2/22/2012 Vote      
   
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