Los Angeles Hilton, Los Angeles, Front Desk

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Rank

43rd

Out of 700

Los Angeles Hilton	Average Price: $160 Check Rates

Hotel Class:

6360 Canoga Avenue

Los Angeles, 91367 View map

3-Star Hotel Rank: 16 of 84
Average review rating: 3.39

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , TripAdvisor (259)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) balcony (5) bar (7) bathroom (19) bed (32) bill (12) breakfast (64) charge (27) check in (26) check out (6) complimentary (8) concierge (43) cost (6) deal (5) decor (5) dinner (10) fee (8) fitness center (6) food (33) freeway (7) front desk (95) gym (12) hotel (350) housekeeping (17) lobby (16) location (74) manager (17) neighborhood (5) parking (81) pillow (7) pool (15) price (21) rate (20) recommend (26) restaurant (64) room (251) room service (23) service (103) sheets (5) shower (10) shuttle (6) staff (159) suite (14) towel (13) valet (40) valet parking (18) value (12) view (9) walk (23) wireless (11)

Front desk

Appears in 95 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (13) great (5) helpful (14) hotel (11) liked (6) most (4) night (4) welcoming (6) wondering (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Eduardo, Mauricio and Nicole are always extremely helpful at the front desk and the valet guys Maurice, Danny and Mark are always making sure your car is waiting for you if you called it in.

"Here Once again!!! ES " Read full review on TripAdvisor 5/16/2012 Vote

2. Upon arrival, the front desk person was very friendly.

"Tired. So tired. " Read full review on TripAdvisor 4/25/2012 Vote

3. Upon check in I provided the email confirmation to the front desk and it corresponded to the information available in their computer, including the correct confirmation number.

"Double charged for prepaid reservation " Read full review on TripAdvisor 4/10/2012 Vote

4. At the front desk, Eduardo is always friendly, remembers my name and is always asking if there is more he can do for me.

"Very good, throughout " Read full review on TripAdvisor 4/9/2012 Vote

5. Eduardo always is cheerful and exceptionally accommodating and efficient at the front desk.

"Consistently Very Good Service and Staff Makes It Like Home " Read full review on TripAdvisor 4/2/2012 Vote

6. Nicole at the front desk is especially kind and helpful and Eduardo greets you with a warm welcome.

"First Choice in Hotels in Woodland Hills " Read full review on TripAdvisor 3/28/2012 Vote

7. All the staff in the concierge and front desk are great.

"Great Hotel/Amazing Concierge " Read full review on TripAdvisor 3/22/2012 Vote

8. Front Desk: They have always been helpful with my requests.

"Great " Read full review on TripAdvisor 2/24/2012 Vote

9. The front desk crew is always eager to help from Nicole, Christina, Arturo.

"Best service - Emmanuel S " Read full review on TripAdvisor 2/14/2012 Vote

10. The front desk team and valet greeted me like a long lost friend.

"How It's Done! " Read full review on TripAdvisor 2/11/2012 Vote