Sheraton Key West, Key West, Front Desk

OpinionWell's Blog

Home » United States » Florida » Key West Destinations » Key West Hotels » Sheraton Key West

OpinionWell
Rank

2nd

Out of 168

Sheraton Key West	Average Daily Rate: NA Check Rates

Hotel Class:

2001 South Roosevelt Boulevard

Key West, 33040 View map

3-Star Hotel Rank: 2 of 49
Average review rating: 3.97

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (83) , MyTravelGuide (108) , TripAdvisor (142) , YahooTravel (30)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

balcony (17) bar (47) bath (9) bathroom (29) beach (121) bed (33) breakfast (37) charge (4) check in (9) check out (5) complimentary (7) concierge (26) cost (9) deal (7) dinner (12) discount (5) downtown (53) fee (4) food (32) front desk (26) hot tub (9) hotel (288) housekeeping (6) landscape (5) lobby (9) location (55) lunch (10) manager (5) money (13) ocean (18) parking (32) pool (117) price (22) rate (10) recommend (23) restaurant (54) room (269) room service (5) service (73) shower (21) shuttle (128) spa (4) staff (109) street (76) suite (91) towel (17) value (6) view (26) walk (20) wireless (6)

Front desk

Appears in 26 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (2) complain (3) concierge (2) courtesy (2) desk (28) efficient (2) friendly (2) generous (2) helpful (5) hotel (5) pleasant (2) pool (6) rude (3) service (2) staff (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The front desk was pleasant and efficient .

"would definately recommend " Read full review on Expedia 3/24/2010 Vote

2. The hotel presents a lovely entrance, and the people working the front desk were friendly and helpful.

"Love being near the beach " Read full review on Expedia 2/3/2010 Vote

3. The service at the front desk was very good.

"Not up to Sheriton standards " Read full review on Expedia 1/28/2010 Vote

4. The front desk was attentive and pleasant, the bar by the pool had reasonable prices for Happy Hour drinks the pool was small, but was certainly large enough for the two dozen people that used it when we were in it and they have a mini spa with a masseuse located by the pool.

"Better Than Most in Key West " Read full review on TripAdvisor 7/28/2008 Vote

5. She was the nicest of several very helpful staff we encountered,including an efficient concierge and a sympathetic front desk clerk who kindly extended our check-out until 2pm when I was not feeling well.

"Great Hotel, Reasonable Rates! " Read full review on TripAdvisor 4/17/2008 Vote

6. The front desk staff was very helpful and the pool area was nice.

"Clean rooms, nice staff " Read full review on TripAdvisor 5/21/2007 Vote

7. We were able to get on some on standby (some almost half the seats were not filled), but the front desk said they were booked.

"Nice place, if you do not want to go downtown very much. " Read full review on Expedia 3/5/2010 Vote

8. We brought this to the attention of the front desk that afternoon and they promised to fix it but it never happened.

"Sheraton Key West " Read full review on TripAdvisor 11/9/2008 Vote

9. We stayed the whole day in the pool, b) Front Desk: Thanks to other reviews, I`ve noticed I`m not the only one to percieve a certain rudeness in many of the Front Desk officers, including its Head.

"Nice hotel in a horrible beach " Read full review on TripAdvisor 8/21/2008 Vote

10. The Front desk staff and the Concierge staff are extremely helpful.

"good hotel - great rooms! " Read full review on TripAdvisor 6/22/2008 Vote