Hilton Jacksonville, Jacksonville, Service

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Rank

37th

Out of 213

Hilton Jacksonville	Average Price: $100 Check Rates

Hotel Class:

8737 Baymeadows Road

Jacksonville, 32256 View map

3-Star Hotel Rank: 18 of 42
Average review rating: 3.34

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (4) , Travelocity (3) , TripAdvisor (58) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) balcony (3) bar (3) bargain (1) bath (1) bathroom (10) beach (3) bed (9) bill (1) breakfast (37) cable (2) charge (3) check in (5) complimentary (4) cost (2) deal (1) dinner (9) discount (1) downtown (2) food (6) front desk (10) gym (2) hot tub (4) hotel (60) laundry (1) lobby (2) location (16) manager (9) money (3) neighborhood (1) parking (2) pool (20) price (11) rate (4) recommend (3) restaurant (8) room (80) service (8) shower (4) spa (1) staff (32) steam (1) street (6) suite (40) towel (2) tub (1) value (2) walk (1) walk in (1) wireless (2)

Service

Appears in 8 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
good (2) hotel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I guess I'm sensitive to good manners and service.

"Not bad not great " Read full review on TripAdvisor 4/1/2012 Vote

2. Rarely do I go to a hotel, and find awesome service over the phone, and in person.

"Great stay, Great Price, Great Service " Read full review on TripAdvisor 2/12/2012 Vote

3. The hotel has rooms like service apartments with all amenities and every building has a laundry room as well.

"Homewood Suites, Jacksonville " Read full review on TripAdvisor 11/4/2011 Vote

4. Very good service.

"Perfect for a stay on the way " Read full review on TripAdvisor 5/22/2008 Vote

5. There are no safes in the room, and we were only out of the room for 40 minutes, at the complimentary dinner service, so we are sure we were being watched.

"Purse and laptop stolen from locked room " Read full review on TripAdvisor 7/6/2010 Vote

6. I have never received that type of service that I received at this hotel.

"Horrible Staff Service " Read full review on TripAdvisor 4/28/2008 Vote

7. Service and food were on par with other Homewoods.

"Exaggerations all around " Read full review on TripAdvisor 6/4/2007 Vote

8. They usually go above and beyond, but the Baymeadows location in Jacksonville in my experience does not care at all about customer service or about the guests in general.

"Terrible stay at a brand that I truely believed in... " Read full review on TripAdvisor 7/4/2010 Vote