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OpinionWell
Rank
37th
Out of 213

Hilton Jacksonville

Average Price: $100  
 
Hotel Class:
8737 Baymeadows Road
Jacksonville, 32256 View map  
3-Star Hotel Rank: 18 of 42
Average review rating: 3.34
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (4) , Travelocity (3) , TripAdvisor (58) , YahooTravel (3)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 10 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Front desk staff was very friendly.
"Comfortable Stay " Read full review on TripAdvisor   12/26/2010 Vote      
2. To most, the easy thing would be to call the front desk and ask to move, but when you're traveling with a 2.5 year old, that's not the most convenient option.
"Not like home. " Read full review on TripAdvisor   3/5/2012 Vote      
3. Air conditioner was not cooling room (A/C is also 30+ years old) contacted front desk and they promptly sent maintenance.
"Not up to Hilton Standards!! " Read full review on TripAdvisor   6/19/2010 Vote      
4. Latoya called the front desk and I spoke with her again and tried to explain that it was not the room I was in and should could verify that with her staff,She continued to yell in the phone that she would put me out,she advised my guest`s and I to go into the room and do not come out.
"Horrible Staff Service " Read full review on TripAdvisor   4/28/2008 Vote      
5. I called the front desk to advise them of the musky smell in the room.
"Horrible Staff Service " Read full review on TripAdvisor   4/28/2008 Vote      
6. We hunted down the front desk clerk who found a key since the sign said it was open until 10pm, however, I did not feel that the conditions were quite sanitary since there was red caution tape around the?filled dirty hot tub and the shower to rinse off for the pool was not working.
"Safety, Security and Health Hazard " Read full review on Travelocity   10/1/2007 Vote      
7. The front desk clerk assured me that a manager would contact me around 8:30am.
"Safety, Security and Health Hazard " Read full review on Travelocity   10/1/2007 Vote      
8. In addition the clock in the room was set to a different time which the front desk clerk said that they would fix in the morning since it wasn?t the kind one could reset without a screwdriver.
"Safety, Security and Health Hazard " Read full review on Travelocity   10/1/2007 Vote      
9. I talked to the front desk and a guy sprayed my vents but it was horrible.
"SMELLY " Read full review on TripAdvisor   8/8/2011 Vote      
10. As I was still standing at the front desk in shock by what was happening.
"Horrible Staff Service " Read full review on TripAdvisor   4/28/2008 Vote      
   
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