Jacksonville Plaza Hotel & Suites, Jacksonville, Service

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Rank

12th

Out of 213

Jacksonville Plaza Hotel & Suites	Average Price: $53 Check Rates

Hotel Class:

14585 Duval Road

Jacksonville, 32218 View map

2-Star Hotel Rank: 2 of 76
Average review rating: 3.71

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (31) , MyTravelGuide (14) , Travelocity (9) , TripAdvisor (108) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) bargain (3) bathroom (23) bed (46) bill (7) breakfast (60) cable (5) charge (6) check in (14) check out (4) checkout (6) complimentary (4) cost (16) deal (11) discount (3) downtown (3) exterior (3) fee (13) fitness center (4) food (9) front desk (19) highway (7) hotel (237) housekeeping (3) interstate (3) lobby (23) location (29) manager (3) money (13) parking (22) pillow (14) pool (10) price (42) rate (16) recommend (14) refund (5) restaurant (19) room (255) room service (5) service (21) sheets (11) shower (17) shuttle (57) staff (61) street (6) suite (8) towel (13) value (15) walk (6) wireless (11)

Service

Appears in 21 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) continental (2) cruise (2) customer (4) excellent (3) free (6) friendly (4) good (4) great (3) hotel (7) nice (5) offers (2) price (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The employees who work here treat their customers with great respect and good customer service.

""Great Stay" " Read full review on TripAdvisor 5/2/2012 Vote

2. Free continental breakfast, friendly service, free airport shuttle, free long stay parking.

"Elegant simplicity" " Read full review on TripAdvisor 12/9/2011 Vote

3. The hotel offers shuttle service from the airport, which was excellent.

"Never again " Read full review on TripAdvisor 9/12/2011 Vote

4. Internet connection was excellent, shuttle service from the airport was also good, those things are a plus.

"Okay " Read full review on TripAdvisor 5/28/2010 Vote

5. I would go back just because he gave such great service.

"Great for the price " Read full review on Travelocity 2/1/2010 Vote

6. Hotel was clean, rooms are quiet, service was friendly, breakfast is good.

"Great for Airport Travelers " Read full review on Expedia 11/11/2009 Vote

7. But we received friendly service any time we had questions.

"Clean and quiet " Read full review on Expedia 3/11/2009 Vote

8. Besides hallway carpet need replacement due to high traffic, this no-frills option near the airport had clean rooms, good A/C, nice LCD TV, easy access to I95, and the service staff were extremely friendly and helpful.

"Good Budget Option " Read full review on TripAdvisor 12/3/2007 Vote

9. While checking in we were informed they have an AMENITY FEE?!which covers the laundry service, fitness rooom, continental breakfast, etc. (Shouldn't the price be raised to cover all costs.

"Amenity charges on check-in " Read full review on TripAdvisor 5/15/2012 Vote

10. The surrounding hotels charged upwards of $160 for a cruise package with shuttle service.

"Satisfied! " Read full review on TripAdvisor 5/5/2012 Vote