Hilton Houston, Houston, Staff

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Rank

84th

Out of 718

Hilton Houston	Average Price: $162 Check Rates

Hotel Class:

8181 Airport Boulevard

Houston, 77061-4142 View map

3-Star Hotel Rank: 43 of 121
Average review rating: 3.69

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (8) , Travelocity (2) , TripAdvisor (54)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) balcony (1) bar (11) bathroom (17) beach (1) bed (15) bill (2) breakfast (17) business center (1) check in (3) closet (1) complimentary (1) concierge (2) deal (1) decor (1) dinner (5) exercise room (1) food (10) front desk (8) gym (3) hotel (85) housekeeping (1) lobby (6) location (12) lunch (1) manager (1) money (4) neighborhood (4) parking (4) pillow (2) pool (8) price (3) rate (2) recommend (7) refund (1) restaurant (16) room (79) room service (5) service (16) shower (6) shuttle (12) staff (28) street (3) suite (2) towel (1) value (1) view (3) walk (2) wireless (2) workout room (1)

Staff

Appears in 28 comments.

100% wrote positive comments about staff

The following words were used in comments with Staff:
clean (3) cold (2) desk (5) efficient (2) extremely (3) friendly (8) helpful (5) hotel (6) nice (4) night (2) pleasant (3) professional (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All of the staff that I interacted with were very professional and helpful.

"Great stay; good value " Read full review on TripAdvisor 5/7/2012 Vote

2. The room is a bit tired, but it's spacious and the check-in staff were wonderful.

"Room Lighting is terrible for working " Read full review on TripAdvisor 5/7/2012 Vote

3. My first impression was that the hotel is a bit dated but the staff were extremely professional.

"Building a bit dated but service was excellent " Read full review on TripAdvisor 3/2/2012 Vote

4. The staff is ALWAYS nice and helpful.

"Old Faithful " Read full review on TripAdvisor 2/20/2012 Vote

5. The front desk staff is EXTREMELY kind and pleasant.

"It is what it is... " Read full review on TripAdvisor 2/8/2012 Vote

6. Everyone greets you as you come and go and while you are being helped by other staff.

"It is what it is... " Read full review on TripAdvisor 2/8/2012 Vote

7. Kudos to the front desk staff who were not only friendly but efficient in handling multiple special requests, from finding a taxi number to changing the thermostat in the super cold business center to bringing extra bottles of water to the room.

"You know it's a great hotel when we can only complain about the cold air in the business center! " Read full review on TripAdvisor 1/15/2012 Vote

8. Staff was super polite and helpful.

"Happy New Year to Us " Read full review on TripAdvisor 1/3/2012 Vote

9. The staff at breakfast were very efficient and nice too.

"Very tired, old property (with a few nice surprises) " Read full review on TripAdvisor 11/13/2011 Vote

10. The hotel is clean and up-to-date, the staff are friendly and their buffet is quite good (for hotel food).

"Consistantly good " Read full review on TripAdvisor 9/26/2011 Vote