Hilton Houston, Houston, Service

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Rank

84th

Out of 718

Hilton Houston	Average Price: $162 Check Rates

Hotel Class:

8181 Airport Boulevard

Houston, 77061-4142 View map

3-Star Hotel Rank: 43 of 121
Average review rating: 3.69

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (8) , Travelocity (2) , TripAdvisor (54)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) balcony (1) bar (11) bathroom (17) beach (1) bed (15) bill (2) breakfast (17) business center (1) check in (3) closet (1) complimentary (1) concierge (2) deal (1) decor (1) dinner (5) exercise room (1) food (10) front desk (8) gym (3) hotel (85) housekeeping (1) lobby (6) location (12) lunch (1) manager (1) money (4) neighborhood (4) parking (4) pillow (2) pool (8) price (3) rate (2) recommend (7) refund (1) restaurant (16) room (79) room service (5) service (16) shower (6) shuttle (12) staff (28) street (3) suite (2) towel (1) value (1) view (3) walk (2) wireless (2) workout room (1)

Service

Appears in 16 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
better (2) food (2) fresh (2) friendly (3) good (5) great (2) holiday (2) hotel (2) inn (2) need (2) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Good standard of service and close to the Airport walls are a little thin kept up till 3.30 AM by the TV in the next room.

"Great Service but in need of refurbishment " Read full review on TripAdvisor 8/8/2011 Vote

2. great selection, all fresh and the waitress was kind, friendly and full of smiles just what we all need when waking up!all in all I would recommend a Holiday Inn as I have better service in everyone than in 1 stay with Hilton.

"convinent for some & not for others, but great breakfast. " Read full review on TripAdvisor 2/15/2011 Vote

3. great selection, all fresh and the waitress was kind, friendly and full of smiles just what we all need when waking up!all in all I would recommend a Holiday Inn as I have better service in everyone than in 1 stay with Hilton.

"convinent for some & not for others, but great breakfast. " Read full review on TripAdvisor 2/15/2011 Vote

4. If you want a good night's sleep, good food and friendly service, this is your place.

"One of the best hotels I've stayed at for luxury of beds and quality of sleep. " Read full review on TripAdvisor 1/14/2010 Vote

5. The breakfast service in the morning was excellent.

"Older Hilton with good service " Read full review on Expedia 1/7/2009 Vote

6. Our flight was delayed so we checked in late (after midnight) and the service at the desk was courteous and efficient.

"Older Hilton with good service " Read full review on Expedia 1/7/2009 Vote

7. The food was very good and prompt service to the room.

"Very nice stay! " Read full review on TripAdvisor 12/12/2008 Vote

8. Service was good.

"Tear it down and start over " Read full review on TripAdvisor 2/27/2008 Vote

9. This hotel is very close to Houston Hobby and does offer shuttle service.

"It is what it is... " Read full review on TripAdvisor 2/8/2012 Vote

10. We did not take advantage of hotel services due to time.

"Definite winner " Read full review on Expedia 4/1/2008 Vote