Residence Inn Houston, Houston, Front Desk

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Rank

134th

Out of 718

Residence Inn Houston	Average Price: $186 Check Rates

Hotel Class:

7710 South Main Street

Houston, 77030 View map

2-Star Hotel Rank: 28 of 199
Average review rating: 3.33

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (6) , MyTravelGuide (15) , Travelocity (2) , Expedia (14) , TripAdvisor (42)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 6 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (2) desk (6) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Both Lincoln and Fitzpatrick who work the front desk were very helpful.

"Good stay " Read full review on TripAdvisor 2/25/2012 Vote

2. The only positive I have is the front desk agent, Lincoln.

"Not what I expected from Marriott! " Read full review on TripAdvisor 5/4/2012 Vote

3. I called the front desk and had housekeeping replace all the towels and complained to the manager.

"Not up to standards " Read full review on TripAdvisor 2/12/2012 Vote

4. NOT this one!)We had to call the front desk to have them repair a minor issue in our room.

"Awesome Hotel --- Told Everyone --- Will Stay There Again Next Year " Read full review on TripAdvisor 7/30/2010 Vote

5. Directions were given but they forgot to tell us the gate in that direction was closed for the night, but on arrival tto the room, had a voicemail message from the front desk asking if we needed anything else.

"Good place close to MDA " Read full review on YahooTravel 2/26/2008 Vote

6. When we complained to front desk, the assistant manager by the name of Hattie Gateway(?) said they are too busy and if we are not happy we are more than welcome to leave.

"Worst Experience " Read full review on TripAdvisor 1/29/2011 Vote