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Rank
38th
Out of 718

Sheraton Houston

Average Price: $142  
 
Hotel Class:
3000 North Loop West
Houston, 77092 View map  
3-Star Hotel Rank: 14 of 121
Average review rating: 3.88
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (102) , Travelocity (10) , TripAdvisor (125) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 50 comments. 
86% wrote positive comments about service
The following words were used in comments with Service:
clean (7)   excellent (5)   food (7)   good (12)   great (9)   hotel (13)   management (3)   need (3)   nice (4)    
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1. good service and normal room.
"It's good hotel with reasonable price " Read full review on TripAdvisor   5/12/2012 Vote      
2. The staff, food and rooms are A+, excellent service, good food, however a lot of construction around the area, otherwise the hotel is in a very stratigic location, plus the hotel offers free shuttle service to the Gallaria shops and dinning area.
"Clean but busy hotel " Read full review on TripAdvisor   5/7/2012 Vote      
3. Can i say i special thanks to Amanda (night Manager) who gives the best customer services, Jose (Priority Club bar) Terrific guy who is always friendly and Dee (Breakfast Waitress) who always has a smile in the morning.
"Fantastic Staff and the most comfortable bed in the world!!!! " Read full review on TripAdvisor   4/26/2012 Vote      
4. The good: Clean rooms, good local, decent pool, great service (Cornelious burns was good enough that he convinced me to fill out this survey).
"One-night stay " Read full review on TripAdvisor   4/24/2012 Vote      
5. The rooms are great, but the customer service is outstanding.
"Great experience " Read full review on TripAdvisor   4/15/2012 Vote      
6. The rooms are always clean and the service is excellent.
"Great room, great price! " Read full review on TripAdvisor   4/14/2012 Vote      
7. They have great service that I can attest to: My server Dee was nice enough to return my keys to the front desk after I left them laying on my table.
"Great Restaurant Experience " Read full review on TripAdvisor   4/12/2012 Vote      
8. Other good things: free parking, free internet that was actually fast, a nice business center and shoe shine services.
"Awesome service in an OK hotel " Read full review on TripAdvisor   4/3/2012 Vote      
9. My stay at the Brookhollow Sheraton was unintentional, but I've been extremely impressed with the food and service quality especially at such an affordable price.
"Food and service quality provided tremendous value. " Read full review on TripAdvisor   3/21/2012 Vote      
10. Very good service from front desk.
"Very nice stay ! " Read full review on TripAdvisor   2/24/2012 Vote      
   
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