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Rank
38th
Out of 718

Sheraton Houston

Average Price: $142  
 
Hotel Class:
3000 North Loop West
Houston, 77092 View map  
3-Star Hotel Rank: 14 of 121
Average review rating: 3.88
OpinionWell Value Index: 5
Traveler reviews analyzed: YahooTravel (6) , MyTravelGuide (102) , Travelocity (10) , Expedia (44) , TripAdvisor (125)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 13 comments. 
75% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (2)   generous (2)   management (13)   nice (2)   service (3)   special (2)    
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1. Can i say i special thanks to Amanda (night Manager) who gives the best customer services, Jose (Priority Club bar) Terrific guy who is always friendly and Dee (Breakfast Waitress) who always has a smile in the morning.
"Fantastic Staff and the most comfortable bed in the world!!!! " Read full review on TripAdvisor   4/26/2012 Vote      
2. Everyone from the front desk, to Mr Hawkins that shines the shoes, the waitstaff and the managers take the time to make you feel welcome.
"Very comfortable, great value, friendly staff " Read full review on TripAdvisor   4/12/2012 Vote      
3. I was pleased that Hotel Manager treated me as a part of her team and treated our guest with royalty.
"As Wedding Coordinator..... " Read full review on TripAdvisor   3/8/2012 Vote      
4. Meredyth, the outlet manager was very friendly and accommodating.
"Amazing hospitality and great stay! " Read full review on TripAdvisor   7/11/2011 Vote      
5. The manager was nice and said that it can show them the offer or a recipt they will honor it ( I am now trying to do it so I get reimbursed- I called today and he wasnt there; the assisant asked that we call accounting tomorrow.
"Not quite 3 or 4 stars, but ok for the price " Read full review on TripAdvisor   6/28/2010 Vote      
6. 4- the manager was nice and the maintenance guy - my package was from getaroom and it included breakfast, but it did not show in their records.
"Not quite 3 or 4 stars, but ok for the price " Read full review on TripAdvisor   6/28/2010 Vote      
7. I called down to get moved and the manager came up and we went to several rooms until I found one I liked.
"Awesome service in an OK hotel " Read full review on TripAdvisor   4/3/2012 Vote      
8. Special thanks to sales manager Amanda Johnston, who went above and beyond the call of duty to provide a level of service one would be pleasantly surprised to find in far higher-priced venues.
"Exemplary hospitality " Read full review on TripAdvisor   3/29/2012 Vote      
9. While the service line apologized both days and supposedly even informed their manager, it left me wondering if I was really in a Sheraton.
"ok if you don't care too much about location and cleanliness " Read full review on TripAdvisor   11/17/2011 Vote      
10. I sent the general manager copies of my three faxes to ask why I never received a reply.
"Do not stay or hold an event here. " Read full review on TripAdvisor   4/16/2010 Vote      
   
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