Sheraton Houston, Houston, Front Desk

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Rank

38th

Out of 718

Sheraton Houston	Average Price: $142 Check Rates

Hotel Class:

3000 North Loop West

Houston, 77092 View map

3-Star Hotel Rank: 14 of 121
Average review rating: 3.88

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (102) , Travelocity (10) , TripAdvisor (125) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (5) bar (12) bath (3) bathroom (22) bed (20) bill (4) breakfast (31) charge (5) check in (5) complimentary (8) concierge (5) deal (4) dinner (8) downtown (10) fitness center (3) fitness room (3) food (21) freeway (5) front desk (22) gym (3) highway (7) hot tub (3) hotel (201) lobby (18) location (37) maid (3) manager (13) money (6) parking (23) pillow (4) pool (22) price (12) rate (12) recommend (18) restaurant (37) room (154) room service (3) service (50) sheets (2) shower (3) shuttle (14) staff (82) street (3) suite (5) towel (7) tub (4) value (5) view (3) walk (6) wireless (6)

Front desk

Appears in 22 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) couple (3) desk (22) dinner (2) extremely (2) friendly (2) great (4) helpful (6) management (2) nice (2) polite (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They have great service that I can attest to: My server Dee was nice enough to return my keys to the front desk after I left them laying on my table.

"Great Restaurant Experience " Read full review on TripAdvisor 4/12/2012 Vote

2. Their front desk clerks were great and injected a sense of humor when I checked in, and when I had issues the manager got involved to solve them.

"Awesome service in an OK hotel " Read full review on TripAdvisor 4/3/2012 Vote

3. Front desk staff is always professional.

"Another great stay at the Brookhollow. " Read full review on TripAdvisor 2/1/2012 Vote

4. In the afternoon my great Sheraton experience continued with Amanda's help at the front desk re-arranging some future stays.

"Morning and Afternoon Smiles at Sheraton " Read full review on TripAdvisor 3/30/2011 Vote

5. the beds are really comfy and the front desk helped us a find a place to dine at for dinner.

"great hotel " Read full review on TripAdvisor 2/8/2010 Vote

6. The front desk staff was extremely helpful to us.

"The entire staff made the wedding even more pleasurable. " Read full review on TripAdvisor 10/8/2009 Vote

7. The front desk personnel were very customer friendly.

"Nice place for the price " Read full review on Expedia 4/7/2009 Vote

8. The room was clean and well maintained and the front desk service was very helpful and polite.

"Quiet and Convenient " Read full review on Expedia 8/6/2008 Vote

9. The front desk receptionists were extremely friendly, courteous, and helpful.

"Great Hotel for the Price " Read full review on TripAdvisor 8/14/2007 Vote

10. Everyone from the front desk, to Mr Hawkins that shines the shoes, the waitstaff and the managers take the time to make you feel welcome.

"Very comfortable, great value, friendly staff " Read full review on TripAdvisor 4/12/2012 Vote