Hilton Houston, Houston, Service

OpinionWell's Blog

Home » United States » Texas » Houston Destinations » Houston Hotels » Hilton Houston

OpinionWell
Rank

83rd

Out of 718

Hilton Houston	Average Price: $177 Check Rates

Hotel Class:

6633 Travis Street

Houston, 77030-1308 View map

3-Star Hotel Rank: 42 of 121
Average review rating: 3.84

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (37) , TripAdvisor (57) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (2) bar (11) bath (6) bathroom (13) bed (9) bill (3) breakfast (25) charge (3) check in (4) check out (2) check-out (2) complimentary (3) concierge (3) cost (2) deal (2) decor (4) dinner (3) downtown (3) fitness center (2) food (7) front desk (26) gym (3) hotel (110) housekeeping (2) lobby (7) location (24) lunch (2) manager (2) neighborhood (2) parking (17) pillow (3) pool (7) price (5) rate (8) restaurant (23) room (118) room service (9) service (25) shower (4) shuttle (30) staff (18) street (6) suite (29) towel (2) tub (2) valet (6) value (2) view (10) walk (12) wireless (8)

Service

Appears in 25 comments.

77% wrote positive comments about service

The following words were used in comments with Service:
free (2) friendly (2) good (3) great (3) hot (2) hotel (10) internet (3) medical (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Service is fairly good.

"Not fancy, but ok " Read full review on TripAdvisor 1/25/2012 Vote

2. Great customer service.

"Love hotel " Read full review on TripAdvisor 1/18/2012 Vote

3. Hilton Houston Plaza/Medical Center - good service for our college football team & families.

"Hilton - a good choice " Read full review on TripAdvisor 1/9/2012 Vote

4. Terrific, prompt and enjoyable shuttle service.

"Total Surprise! Huge Suite, Great View! " Read full review on TripAdvisor 8/4/2011 Vote

5. I think it is disappointing and subpar for a hotel to fail to provision its Internet connection to provide acceptable service even when the hotel is full.

"Beautiful rooms, close to campus, but lousy wireless " Read full review on TripAdvisor 3/9/2011 Vote

6. The daily rate for the 15-passenger van was very reasonable, and the service was flawless.

"The Hilton Houston Plaza Hotel - Hidden Gem in the Texas Medical Center " Read full review on TripAdvisor 2/9/2010 Vote

7. Again, service in the restaurant was friendly and efficient.

"Friendly helpful staff, tired hallways and rooms. " Read full review on TripAdvisor 1/11/2010 Vote

8. In contrast to the previous review, the shuttle service was fast and friendly.

"Nice Stay " Read full review on TripAdvisor 7/27/2008 Vote

9. This hotel provided great service, as well as being very clean.

"Good service and clean " Read full review on Expedia 7/2/2008 Vote

10. Since we decided against renting a car as the hotel informed us of a shuttle service to the nearby Rice Village and Galleria (HUGE mistake), we decided to try our luck with the former since it was closer.

"Great room, lousy shuttles " Read full review on TripAdvisor 6/9/2008 Vote