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OpinionWell
Rank
83rd
Out of 718

Hilton Houston

Average Price: $177  
 
Hotel Class:
6633 Travis Street
Houston, 77030-1308 View map  
3-Star Hotel Rank: 42 of 121
Average review rating: 3.84
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (14) , MyTravelGuide (37) , TripAdvisor (57) , YahooTravel (7)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 26 comments. 
25% wrote positive comments about front desk
The following words were used in comments with Front desk:
complain (3)   desk (30)   employee (3)   friendly (2)   garage (2)   great (3)   guest (5)   helpful (2)   hotel (4)   need (3)   nice (2)    
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1. The front desk personnel were efficient and helpful.
"Excellent, and a great value as well " Read full review on TripAdvisor   10/24/2011 Vote      
2. However we did find a great bar ' Lucky's ' I highly recommend this place, great for beer, mixed drinks, games and great atmosphere, the girl working the front desk when we called the hotel back from our seedy night club romp, was April.
"Great last minute stay " Read full review on TripAdvisor   3/5/2009 Vote      
3. The front desk agent was very friendly and made sure to put my friend and I in a room away from the 10,000 teenage volleyball girls who were there for a tournament.
"Nice hotel - Lousy Cafe " Read full review on TripAdvisor   5/4/2008 Vote      
4. The front desk staff was very helpful during our entire stay.
"Nice Suite within Walking Distance of the Medical Center " Read full review on TripAdvisor   4/13/2008 Vote      
5. (A sign regarding this should be posted at the valet stand!) We handed our keys to the front desk employee and went up to our room.
"Nice Stay, Valet needs work " Read full review on TripAdvisor   4/10/2012 Vote      
6. Overall, it was a nice stay but they need to work on their valet policy and put up a sign so guests will know that after a certain hour, take your keys to the front desk.
"Nice Stay, Valet needs work " Read full review on TripAdvisor   4/10/2012 Vote      
7. When we went to the front desk to inquire, we overheard the employee tell another guest that after a certain hour, valet is handled through the front desk.
"Nice Stay, Valet needs work " Read full review on TripAdvisor   4/10/2012 Vote      
8. We found out later that the 1st vehicle had left the keys in the ignition for valet but because they didn't hand them to the front desk employee, security threatned the guest that the vechicle would be towed.
"Nice Stay, Valet needs work " Read full review on TripAdvisor   4/10/2012 Vote      
9. We saw the same front desk staff daily and most it seemed were on 12 hour shifts or very dedicated to the hotel.
"Some Good, Some Bad " Read full review on TripAdvisor   4/3/2012 Vote      
10. I had to return to the front desk on three occasions to have the card rekeyed and on the other occasion the front desk staff had to come to the parking garage to let me out as there was no one in the booth over the weekend.
"Some Good, Some Bad " Read full review on TripAdvisor   4/3/2012 Vote      
   
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