5. Nothing to say about the staff, polite and smiling BUTfor 4 four stars hotel you expected to have much more for the money you pay, like in other paritetic hotels where you can have as free-benefits:- Small safe-box in the room- Mini bar- shuttle-bus to the airportand other 'smaller' thinks like: slippers, bathrobe etcI asked a plug-adapter for my european mobile charger and they told me 'we don't have it you must buy it).