Hilton Houston, Houston, Front Desk

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Rank

31st

Out of 718

Hilton Houston	Average Price: $155 Check Rates

Hotel Class:

3201 Sage Road

Houston, 77056 View map

3-Star Hotel Rank: 10 of 121
Average review rating: 4.51

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (28) , TripAdvisor (82)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 23 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (2) best (2) clean (2) desk (23) friendly (3) great (2) management (2) most (2) new (2) professional (2) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I got some good restaurant recommendations from the front desk personnel, and I highly recommend the Greek place around the corner called Alexander the Great.

"Great location, very good service " Read full review on TripAdvisor 4/5/2012 Vote

2. However I would suggest perhaps training the front desk to make someone feel welcome.

"Business Stay " Read full review on TripAdvisor 7/28/2011 Vote

3. The front desk was generally decent but it does seem to take an act of Congress to get them to smile.

"Business Stay " Read full review on TripAdvisor 7/28/2011 Vote

4. The front desk employees are always so attentive and hospitable and work so well together.

"Galleria Jewel " Read full review on TripAdvisor 4/17/2011 Vote

5. Loved the pool and hot tub and the front desk staff and managers were THE BEST.

"So comfy and homey I love this hotel!! " Read full review on TripAdvisor 4/14/2011 Vote

6. The staff from front desk to servers were always professional, friendly and most importantly easy on the eyes.

"Pleasing stay with the HGI " Read full review on TripAdvisor 1/30/2011 Vote

7. The front desk staff was incredibly attentive to our needs.

"This hotel rocks! " Read full review on TripAdvisor 1/10/2011 Vote

8. The service and greetings at the front desk were punctual, professional and friendly.

"Great Hotel to stay! " Read full review on TripAdvisor 9/11/2010 Vote

9. It is really clean, very comfortable, there is a gym, internet access, a really warm spa, a small convenience shop open 24 hours next to the front desk and most importantly the staff were so very nice to our family, it was a great way to finish our stay in the US.

"More than satisfied " Read full review on Expedia 1/20/2010 Vote

10. Our first day, my friend talked to the front desk about no less than 5 different issues - which, after a long flight, can be a little tiring and disheartening about your expectations for the trip.

"A nice stay for a friend's wedding " Read full review on TripAdvisor 7/22/2009 Vote