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Rank
25th
Out of 718

Hilton Houston

Average Price: $216  
 
Hotel Class:
2001 Post Oak Boulevard
Houston, 77056-4401 View map  
4-Star Hotel Rank: 13 of 30
Average review rating: 3.91
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (890) , Travelocity (3) , TripAdvisor (196) , YahooTravel (16)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (2)   generous (2)   hotel (3)   management (10)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The front desk personel, bellman, waiters, and restaurant manager all know me by name and treat me like a king.
"Feels like home " Read full review on TripAdvisor   11/16/2009 Vote      
2. I enjoyed my stay mostly because one of the front desk manager named Sena was very accommodating and friendly.
"Nice stay " Read full review on TripAdvisor   6/8/2008 Vote      
3. At our request, the catering manager kept us apprised of our bar tab in a timely manner and suggested options for curtailing our costs while keeping guests happy.
"Spectacular reception, spectacular service " Read full review on TripAdvisor   11/11/2009 Vote      
4. The folks at the front desk, the people I spoke with on the phone after we pricelined the room (but needed to add a crib), the managers we saw on the elevator, the nice woman vaccuuming the lobby--all terrific.
"Top notch service, good looking room " Read full review on TripAdvisor   7/10/2009 Vote      
5. The hotel moved us to the Marriott West Loop, I called the manager at the Hilton to express how poor the rooms were at the Marriott.
"Take Caution " Read full review on YahooTravel   2/27/2009 Vote      
6. While the front desk manager kindly bought me a drink in the bar while we waited for the system to re-boot, it was 11 pm and time for bed, not waiting for a room.
"Friendly staff but a little too much info . . . " Read full review on TripAdvisor   10/29/2007 Vote      
7. The staff shared a little too much information about the frequency of this problem and a couple of other things related to their relationships with surrounding hotels that their General Manager probably would not have wanted me to hear, but they were also friendly and demonstrated sincere caring about their work.
"Friendly staff but a little too much info . . . " Read full review on TripAdvisor   10/29/2007 Vote      
8. On check out, front desk manager was receptive to our negative feedback, and graciously offered a generous adjustment to our bill.
"Mixed Bag: 3-Star Property at 4-Star Price " Read full review on TripAdvisor   10/5/2011 Vote      
9. I am sure the hotel managers work hard to ensure excellence f service given.
"Excellent hotel " Read full review on TripAdvisor   6/4/2011 Vote      
10. I had the manager come to my room and complained to him in person.
"OK for business " Read full review on TripAdvisor   10/8/2007 Vote      
   
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