Hilton Houston, Houston, Concierge

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Rank

25th

Out of 718

Hilton Houston	Average Price: $216 Check Rates

Hotel Class:

2001 Post Oak Boulevard

Houston, 77056-4401 View map

4-Star Hotel Rank: 13 of 30
Average review rating: 3.91

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (890) , Travelocity (3) , TripAdvisor (196) , YahooTravel (16)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) balcony (37) bar (28) bath (6) bathroom (31) bathtub (6) bed (32) bill (10) breakfast (48) charge (12) check in (30) check out (5) complimentary (7) concierge (10) cost (9) deal (14) decor (8) dinner (6) downtown (6) fee (9) food (28) front desk (38) hotel (341) housekeeping (12) lobby (28) location (74) manager (10) money (14) neighborhood (5) parking (56) pool (24) price (29) rate (29) recommend (21) restaurant (68) room (304) room service (19) service (70) shower (28) shuttle (16) staff (105) street (7) suite (30) towel (13) tub (11) valet (19) value (12) view (28) walk (27) wireless (7)

Concierge

Appears in 10 comments.

66% wrote positive comments about concierge

The following words were used in comments with Concierge:
clean (2) friendly (2) helpful (2) lounge (5) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge was helpful.

"not the best hilton " Read full review on TripAdvisor 11/29/2011 Vote

2. The concierge lounge was nice and very convenient.

"The suite is great for families " Read full review on TripAdvisor 7/27/2010 Vote

3. Later, the concierge was more than friendly when providing directions.

"Lovely room, great staff " Read full review on Expedia 3/31/2009 Vote

4. The concierge, and staff were very nice, and didn't expect a tip for every little thing.

"It's not a Hilton, It's Heaven! " Read full review on TripAdvisor 1/23/2009 Vote

5. Concierge was helpful in directions for us and parking attendants were friendly.

"Great hotel at a great price, we will return " Read full review on TripAdvisor 10/8/2007 Vote

6. But the worst experience was in the concierge lounge where the staff did not keep the tables clean, even if an attempt to clean was made, breakfast items not stocked including running out of coffee in all dispensers plus always having multiple staff members in the lounge talking to the lounge attendant and keeping him from doing his job.

"Likely my last stay at this hotel " Read full review on TripAdvisor 9/24/2010 Vote

7. The best part about is the service provided by Shemethia Jones, who is the Executive Concierge extraordinaire.

"Nice and Quiet Hotel " Read full review on TripAdvisor 4/21/2010 Vote

8. The seasonal fruit basket I pre-ordered was delivered up to my room along with extra pillows and blankets that I requested from the concierge service.

"It's not a Hilton, It's Heaven! " Read full review on TripAdvisor 1/23/2009 Vote

9. The concierge came to our rescue as we had 1 in our party become ill.

"Very Impressed " Read full review on Expedia 6/17/2008 Vote

10. Eck, the concierge lounge was really dirty.

"Likely my last stay at this hotel " Read full review on TripAdvisor 9/24/2010 Vote