Back to search results
OpinionWell
Rank
25th
Out of 718

Hilton Houston

Average Price: $216  
 
Hotel Class:
2001 Post Oak Boulevard
Houston, 77056-4401 View map  
4-Star Hotel Rank: 13 of 30
Average review rating: 3.91
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (890) , Travelocity (3) , TripAdvisor (196) , YahooTravel (16)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 38 comments. 
53% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (2)   desk (38)   friendly (5)   helpful (3)   liked (3)   love (3)   management (5)   most (2)   problem (2)   rating (2)   rude (3)   service (2)   staff (10)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Much better than front desk gals.
"No smiles at the front desk. Lobby, lounge public area is nice. But rooms need major update!!! " Read full review on TripAdvisor   3/18/2012 Vote      
2. The front desk staff was very friendly.
"Large Rooms Great Layout!! " Read full review on TripAdvisor   2/16/2012 Vote      
3. We also received free internet from the front desk for having to wait a few minutes in line.
"A bit run down. Decent location. " Read full review on TripAdvisor   1/8/2012 Vote      
4. Very friendly front desk staff, clean rooms, adequate parking, and quiet rooms.
"Nice place " Read full review on TripAdvisor   12/6/2011 Vote      
5. And the front desk was pleasant and helpful.
"Great value! " Read full review on TripAdvisor   11/8/2011 Vote      
6. I am in love with all American qualities of like modernity, cleanliness, professionalism, excellence in service, front desk, bell staff, the cleaners, bar and restaurant.
"Excellent hotel " Read full review on TripAdvisor   6/4/2011 Vote      
7. When we arrived and they checked our reservation (made via priceline) the front desk said that they were out of rooms with single king beds - but that it shouldn't be a problem because 'a queen is large enough, anyways.
"Not worth it " Read full review on TripAdvisor   1/2/2011 Vote      
8. I will say that things were pretty clean and when we had problems (housekeeping didn't provide new hair care stuff for 2 days, for example) the front desk people were very nice.
"So-So, probably should be 3-star, needs renovation " Read full review on TripAdvisor   9/20/2010 Vote      
9. I enjoyed my stay mostly because one of the front desk manager named Sena was very accommodating and friendly.
"Nice stay " Read full review on TripAdvisor   6/8/2008 Vote      
10. Check-InWe arrived at 12pm and and the front desk staff was helpful and prompt and assured a lovely room on a higher floor.
"Unexpectedly Surprised " Read full review on TripAdvisor   12/20/2007 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved