Marriott Romulus, Detroit, Refund

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OpinionWell
Rank

17th

Out of 93

Marriott Romulus	Average Price: $146 Check Rates

Hotel Class:

30559 Flynn Road

Detroit, 48174 View map

4-Star Hotel Rank: 9 of 11
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (72)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 4 comments.

100% wrote positive comments about refund

The following words were used in comments with Refund:
problem (2)

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1. I told him yes and he informed me - well this isn't our problem, so no refunds.

"WORST CUSTOMER SERVICE " Read full review on TripAdvisor 7/1/2009 Vote

2. As we left, we went to the front desk yet again (mind you, this is the third time for filth left in that room for days) and they said they could not refund us anything (we did not ask for that) because we had booked with priceline or hotwire, but they gave us 5000 Marriott points.

"Staff Problems Across the Board " Read full review on TripAdvisor 12/18/2009 Vote

3. I called Hotwire the next day - no problem getting a refund.

"WORST CUSTOMER SERVICE " Read full review on TripAdvisor 7/1/2009 Vote

4. The assistant manager initially implied we would have to deal with this ourselves but did come thru and get the refund for us.

"Great place to start and end vacation...but there were issues... " Read full review on TripAdvisor 6/12/2009 Vote