Marriott Romulus, Detroit, Front Desk

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Rank

17th

Out of 93

Marriott Romulus	Average Price: $146 Check Rates

Hotel Class:

30559 Flynn Road

Detroit, 48174 View map

4-Star Hotel Rank: 9 of 11
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (72)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) bar (11) bargain (1) bathroom (7) bed (21) breakfast (15) charge (3) check in (10) checkout (2) concierge (7) cost (3) deal (3) decor (2) dinner (2) discount (3) downtown (2) exercise room (1) fee (2) food (17) front desk (22) highway (2) hot tub (5) hotel (102) housekeeping (3) interstate (1) lobby (6) location (10) maid (2) manager (7) parking (10) pillow (6) pool (11) price (8) rate (6) recommend (6) refund (4) restaurant (17) room (92) room service (7) service (24) sheets (2) shuttle (25) staff (30) street (2) suite (5) towel (1) tub (1) value (5) walk (2) wireless (5)

Front desk

Appears in 22 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
great (2) helpful (4) hotel (3) nice (2) pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were very helpful and cheerful, welcoming you to the hotel and providing some extras that we needed.

"Helpful staff, but dated rooms " Read full review on TripAdvisor 3/24/2012 Vote

2. When I checked in at the Marriott, I was explained by a very accommodating front desk clerk that the property does not have suites.

"**SUPERB CUSTOMER SERVICE** " Read full review on TripAdvisor 2/24/2012 Vote

3. The front desk staff is wonderful the pool area was wonderful.

"Good " Read full review on TripAdvisor 2/13/2012 Vote

4. First of the front desk service was superior.

"Forget what you know about airport hotels " Read full review on TripAdvisor 10/16/2011 Vote

5. Staff at front desk were very helpful and pleasant.

"Very comfortable " Read full review on TripAdvisor 7/6/2011 Vote

6. Even with the DL voucher, front desk was excellent on check-in and accomodated my requests.

"Glad I got stuck here... " Read full review on TripAdvisor 6/3/2011 Vote

7. This property also has a nice secure feel to it, a pleasant front desk, and a prompt shuttle to the airport, which for an airport hotel, is going to keep me coming back.

"This is still an excellent property " Read full review on TripAdvisor 4/26/2011 Vote

8. Early the next morning, we reported this nicely but firmly to the front desk and asked that the room be cleaned.

"Staff Problems Across the Board " Read full review on TripAdvisor 12/18/2009 Vote

9. Front desk was very helpful.

"Decent place for PL bid. " Read full review on TripAdvisor 11/9/2008 Vote

10. The front desk staff FAR exceeded my expectations as far as CUSTOMER SERVICE is concerned.

"Excellent place to stay " Read full review on TripAdvisor 2/26/2012 Vote