Marriott Romulus, Detroit, Manager

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OpinionWell
Rank

17th

Out of 93

Marriott Romulus	Average Price: $146 Check Rates

Hotel Class:

30559 Flynn Road

Detroit, 48174 View map

4-Star Hotel Rank: 9 of 11
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (72)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 7 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:

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1. The clerk looked through available rooms on the computer and apparently found one -- but called over the Manager and said 'they would like two double beds - but I want you to see this'.

"WOW what a change - Ridiculed for using hotel discounter! " Read full review on TripAdvisor 8/23/2011 Vote

2. All in all, it meant that multiple cleaning personnel, desk attendants, managers and wait staff for breakfast all dropped the ball.

"Staff Problems Across the Board " Read full review on TripAdvisor 12/18/2009 Vote

3. ' That visibly upset the manager and the clerk and they gave us our room and quickly stated directions.

"WOW what a change - Ridiculed for using hotel discounter! " Read full review on TripAdvisor 8/23/2011 Vote

4. However, I now must warn folks about the front desk manager and clerk that I encountered on Thursday, August 18th at 7pm.

"WOW what a change - Ridiculed for using hotel discounter! " Read full review on TripAdvisor 8/23/2011 Vote

5. The assistant manager initially implied we would have to deal with this ourselves but did come thru and get the refund for us.

"Great place to start and end vacation...but there were issues... " Read full review on TripAdvisor 6/12/2009 Vote

6. However, the best thing about this hotel is that that Hotel General Manager really knows his stuff and has his staff operating at a Ritz/Fairmont level hotel.

"Marriott Motown! " Read full review on TripAdvisor 5/14/2007 Vote

7. The assistant manager was very apologetic and offered to buy us a meal in the pub restaurant, which is noisy and pricey.

"Great place to start and end vacation...but there were issues... " Read full review on TripAdvisor 6/12/2009 Vote