Grand Hyatt Denver, Denver, Concierge

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Rank

9th

Out of 289

Grand Hyatt Denver	Average Price: $264 Check Rates

Hotel Class:

1750 Welton Street

Denver, 80202 View map

4-Star Hotel Rank: 5 of 16
Average review rating: 4.28

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (54) , MyTravelGuide (1041) , Travelocity (14) , TripAdvisor (317) , YahooTravel (35)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (33) bar (51) bathroom (64) bed (85) bill (11) breakfast (64) charge (40) check in (58) check out (13) closet (13) concierge (38) cost (23) deal (21) dinner (21) discount (13) downtown (115) fee (16) fitness center (19) food (49) front desk (93) gym (20) hot tub (18) hotel (538) housekeeping (32) lobby (65) location (171) money (12) parking (68) pillow (20) pool (82) price (45) rate (50) recommend (59) restaurant (126) room (537) room service (32) service (119) shower (27) shuttle (19) staff (211) street (132) suite (18) towel (26) tub (9) valet (42) valet parking (25) value (14) view (80) walk (74) wireless (27)

Concierge

Appears in 38 comments.

78% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (4) busy (3) desk (7) dinner (3) excellent (9) floor (5) friendly (4) great (4) helpful (6) high (5) hotel (8) nice (3) recommend (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I highly suggest this hotel to all and recommend they make use of the concierge.

"5th Anniversary Made Perfect " Read full review on TripAdvisor 4/21/2012 Vote

2. There are benefits to a high end hotel including the Concierge who was able to recommend several The rooms are very nice and we slept very well.

"Convenient Location, Very Nice Hotel " Read full review on TripAdvisor 3/25/2012 Vote

3. Concierge was helpful, but made a big to-do of getting us a table in a restaurant over Thanksgiving (calling the owner and whatnot), and the restaurant was empty when we arrived and through the entire hour we spent at dinner, save another two couples.

"Good overall, needs a renovation " Read full review on TripAdvisor 11/28/2011 Vote

4. Front desk and concierge staff were excellent, friendly and helpful.

"Pleasant, clean, safe " Read full review on TripAdvisor 11/9/2011 Vote

5. As an example the concierge took great pains to ensure that we knew how to get back to the airport and to return our hire care (not once but twice).

"A luxury hotel at a reasonable price " Read full review on TripAdvisor 10/13/2011 Vote

6. Frontdesk service was excellent, and the concierge had excellent suggestions for dinners and nightlife.

"Good location downtown, close to everything " Read full review on TripAdvisor 8/12/2011 Vote

7. The staff was very nice and helpful except for the concierge who had a 'can't be bothered' attitude.

"Not a great experience " Read full review on TripAdvisor 7/6/2010 Vote

8. Sharon (concierge) and Maxx (doorman) were particularly helpful.

"Superb hotel due to the staff " Read full review on TripAdvisor 6/4/2010 Vote

9. The hotel staff were very professional and the concierge service was excellent.

"Amazing Location " Read full review on TripAdvisor 10/31/2009 Vote

10. The concierge was very helpful with local restaurants.

"Denver’s Best Downtown Hotel " Read full review on Expedia 7/15/2009 Vote