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Dallas Hawthorn Suites
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OpinionWell
Rank
38th
Out of 453
Dallas Hawthorn Suites
Average Price: $88
Check Rates
Hotel Class:
7900 Brookriver Drive
Dallas, 75247
View map
3-Star Hotel Rank:
16 of 88
Average review rating:
3.66
OpinionWell Value Index:
10
Traveler reviews analyzed:
Expedia
(
30
)
,
MyTravelGuide
(
4
)
,
Travelocity
(
6
)
,
TripAdvisor
(
113
)
,
YahooTravel
(
4
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(5)
balcony
(4)
bar
(5)
bath
(8)
bathroom
(25)
bed
(26)
breakfast
(66)
cable
(3)
charge
(4)
check in
(5)
closet
(15)
complimentary
(6)
deal
(6)
dinner
(14)
downtown
(4)
exterior
(3)
fee
(8)
food
(10)
freeway
(4)
front desk
(21)
gym
(3)
hotel
(133)
housekeeping
(5)
landscape
(3)
laundry
(4)
lobby
(8)
location
(22)
manager
(18)
money
(5)
neighborhood
(2)
parking
(11)
patio
(4)
pillow
(2)
pool
(12)
price
(27)
rate
(12)
recommend
(17)
restaurant
(10)
room
(179)
service
(25)
shower
(4)
shuttle
(24)
staff
(88)
suite
(69)
towel
(7)
value
(12)
walk
(4)
walk in
(7)
walk-in
(3)
wireless
(10)
See more
Manager
Appears in 18 comments.
80% wrote positive comments about
manager
The following words were used in comments with
Manager:
generous
(3)
helpful
(2)
management
(18)
service
(2)
special
(2)
staff
(3)
suite
(2)
upgraded
(2)
wondering
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The
Manager
and the guy that works the 2nd shift during the week are excellent and very hard to come by these days.
"THE PEOPLE ARE THE BEST "
Read full review
on
TripAdvisor
12/6/2010
Vote
2.
Although there were only two of us, the very friendly General
Manager
upgraded us on arrival to a 2-bed 2-bath duplex suite, with granite counter tops, balcony/terrace, fireplace and even a staircase to the upper level.
"Not just a hotel - more like your own holiday home "
Read full review
on
TripAdvisor
11/17/2009
Vote
3.
The
manager
is wonderful and is there 24/7.
"Amazing hotel & staff "
Read full review
on
TripAdvisor
7/4/2009
Vote
4.
Keith the
manager
was extremely helpful, giving directions, recommending restaurants, making sure our needs were met with extra blankets and towels, and even locating my daughter's lost cell phone.
"Great Value! Outstanding Customer Service! "
Read full review
on
TripAdvisor
6/1/2009
Vote
5.
The
manager
Keith gave me a warm welcome and upgraded me to a two bedroom suite.
"What a friendly hotel! "
Read full review
on
TripAdvisor
2/11/2009
Vote
6.
The
Manager
Keith was wonderful, and polite.
"Happy in Texas "
Read full review
on
TripAdvisor
12/29/2008
Vote
7.
But once more, a special thank you to Britney, Steven and the
Manager
(sorry, forgot your name).
"Staff Made our Stay Great "
Read full review
on
TripAdvisor
11/2/2011
Vote
8.
There was a small problem with wifi connection, but the
manager
came out and tried to fix it right away.
"Staff Made our Stay Great "
Read full review
on
TripAdvisor
11/2/2011
Vote
9.
manager
put extra effort to get us food even late at night.
"best place to stay "
Read full review
on
TripAdvisor
4/7/2011
Vote
10.
I was so pleased by the service that I wrote a letter to the general
manager
and one to the customer sevice corporate headquarters thanking them for the way we were treated and how much this staff helped us make it through such a difficult time for our family.
"Personal attention, personal attention, personal attention!!! "
Read full review
on
TripAdvisor
4/28/2010
Vote
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