Dallas Hawthorn Suites, Dallas, Front Desk

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Rank

38th

Out of 453

Dallas Hawthorn Suites	Average Price: $88 Check Rates

Hotel Class:

7900 Brookriver Drive

Dallas, 75247 View map

3-Star Hotel Rank: 16 of 88
Average review rating: 3.66

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (4) , Travelocity (6) , TripAdvisor (113) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (5) balcony (4) bar (5) bath (8) bathroom (25) bed (26) breakfast (66) cable (3) charge (4) check in (5) closet (15) complimentary (6) deal (6) dinner (14) downtown (4) exterior (3) fee (8) food (10) freeway (4) front desk (21) gym (3) hotel (133) housekeeping (5) landscape (3) laundry (4) lobby (8) location (22) manager (18) money (5) neighborhood (2) parking (11) patio (4) pillow (2) pool (12) price (27) rate (12) recommend (17) restaurant (10) room (179) service (25) shower (4) shuttle (24) staff (88) suite (69) towel (7) value (12) walk (4) walk in (7) walk-in (3) wireless (10)

Front desk

Appears in 21 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
courteous (2) desk (21) dishes (2) guest (2) helpful (6) local (2) need (4) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The young guy at the front desk who seemed to always be there from dawn to dark was very courteous and helpful.

"Good value and location " Read full review on TripAdvisor 5/16/2012 Vote

2. The front desk personnel were very knowledgeable and professional and were able to help me with any situation that I had.

"Away from home " Read full review on TripAdvisor 10/23/2011 Vote

3. EXCELLENT STAFF!(Housekeeping, Front Desk, Chef, Maintenance) They made our stay feel like at home.

"Excellent! " Read full review on TripAdvisor 9/20/2011 Vote

4. They go out of their way to help you, and the front desk guys at night are the BEST.

"Superior Value, hope it stays that way. " Read full review on TripAdvisor 6/8/2010 Vote

5. Elias at the front desk was extremely courteous and professional.

"Elias at the front desk was extremely... " Read full review on TripAdvisor 6/2/2010 Vote

6. All of the front desk staff were very helpful and understanding.

"Awesome, the staff was so helpful and friendly, lots of room for the kids! " Read full review on TripAdvisor 5/14/2010 Vote

7. ) Our room gets cleaned 2 times a week since we are long term guests and the house keeping staff is always very friendly and makes sure that everything is stocked for you, and during the week if you run out of anything whoever is at the front desk is always more than willing to help whether it be dish washer detergent, towels, paper, etc. and if they dont have it.

"Wonderful friendly atmosphere! " Read full review on TripAdvisor 3/2/2010 Vote

8. On entering, the office was inviting and John at the front desk was just as nice.

"Happy in Texas " Read full review on TripAdvisor 12/29/2008 Vote

9. The wireless worked for about 2 hours and then went down, the front desk guy just laughed and said we were welcome to use the guest computer but we couldn't because we needed our local files.

"What a brush off! " Read full review on YahooTravel 9/13/2007 Vote

10. We called the front desk to ask for assistance and while the maintence man came, we noticed beer bottles with cigarette butts all over the patio area.

"STAY AWAY! " Read full review on TripAdvisor 6/14/2011 Vote