Springhill Suites Dallas, Dallas, Service

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Rank

65th

Out of 453

Springhill Suites Dallas	Average Price: $187 Check Rates

Hotel Class:

1907 North Lamar Street

Dallas, 75202 View map

3-Star Hotel Rank: 34 of 88
Average review rating: 4.22

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (2) , MyTravelGuide (23) , Travelocity (2) , Expedia (29) , TripAdvisor (81)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (12) bargain (1) bathroom (4) bed (7) bill (2) breakfast (55) charge (2) check in (4) complimentary (4) cost (7) deal (2) decor (2) dinner (3) discount (2) downtown (23) fee (4) food (11) front desk (23) highway (2) hotel (159) housekeeping (3) lobby (3) location (59) manager (7) money (4) parking (21) pool (9) price (24) rate (6) recommend (9) refund (2) restaurant (38) room (109) service (16) shower (3) shuttle (6) staff (57) street (23) suite (28) to park (2) towel (2) tub (1) valet (18) valet parking (13) value (7) view (6) walk (21) walk in (1) wireless (5)

Service

Appears in 16 comments.

28% wrote positive comments about service

The following words were used in comments with Service:
bad (2) best (2) expectation (2) great (2) hotel (4) liked (2) low (2) poor (2) price (2) quality (2) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel team reacted quckly and professionally and tried to give all guests the best service possible.

"difficult circumstances " Read full review on TripAdvisor 1/19/2010 Vote

2. The customer service was superb.

"Very Pleased " Read full review on Expedia 1/4/2010 Vote

3. Overall, great location, convenient to downtown, fabulous service.

"Fabulous location; even better service " Read full review on TripAdvisor 4/18/2009 Vote

4. First off, the service was impeccable.

"Excellent stay! " Read full review on TripAdvisor 11/24/2008 Vote

5. Just excellent service.

"Excellent service despite some hiccups " Read full review on TripAdvisor 8/26/2008 Vote

6. Hotel staff and shuttle service personnel were friendly and great.

"Perfect Social Location " Read full review on Travelocity 6/1/2008 Vote

7. Good accommodations and service in general.

"Good location in West End " Read full review on Expedia 5/30/2007 Vote

8. The best thing about this hotel is the service.

"Excellent service despite some hiccups " Read full review on TripAdvisor 8/26/2008 Vote

9. Did not get the room reserved, the hotel service was absolutely non exixtant, valet service is required, but just pitiful.

"Needs Better Customer Service " Read full review on Expedia 3/5/2008 Vote

10. I`m not expecting him to kiss my butt, but I should expect a little more than that since I am paying an extra 20 a day for this valet service.

"Nice hotel, ok staff. " Read full review on TripAdvisor 10/23/2007 Vote