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Rank
65th
Out of 453

Springhill Suites Dallas

Average Price: $187  
 
Hotel Class:
1907 North Lamar Street
Dallas, 75202 View map  
3-Star Hotel Rank: 34 of 88
Average review rating: 4.22
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (29) , MyTravelGuide (23) , Travelocity (2) , TripAdvisor (81) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 23 comments. 
66% wrote positive comments about front desk
The following words were used in comments with Front desk:
bad (2)   bags (2)   desk (23)   employee (2)   expectation (2)   food (3)   fresh (2)   helpful (3)   hotel (4)   need (2)   night (3)    
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1. Front desk staff was pleasant and helpful.
"Nice hotel in a good location. " Read full review on TripAdvisor   1/18/2012 Vote      
2. Front desk staff was always very helpful 'Wifi' is BAD.
"Nice hotel, but a few issues " Read full review on TripAdvisor   9/15/2011 Vote      
3. Vanessa at the front desk was awesome.
"Great hotel with great customer service! " Read full review on TripAdvisor   3/17/2010 Vote      
4. I understand that things like this happen sometimes so I called down to the front desk to politely ask if something could be done about it.
"Terrible Stay " Read full review on TripAdvisor   6/7/2009 Vote      
5. The front desk people were great especially the young woman there on Saturday night who arranged to have a couple of pieces of fresh fruit sent up to my room since there is nowhere within 20 miles of the West End to shop for fresh food.
"I need a kitchen...Amerisuites West End was great for that! " Read full review on Expedia   3/17/2009 Vote      
6. Every member of the staff (housekeeping, valets, front desk, breakfast staff) that I encountered were friendly and seemed to genuinely care that my experience at this hotel was a positive one.
"Great Hotel!!! " Read full review on TripAdvisor   5/5/2008 Vote      
7. The front desk gentleman was VERY nice and helpful.
"Nice hotel, ok staff. " Read full review on TripAdvisor   10/23/2007 Vote      
8. When I went to check out, I had to use the phone at the front desk to get an attendant.
"Good downtown location " Read full review on TripAdvisor   3/23/2012 Vote      
9. The front desk staff disappeared frequently.
"Good downtown location " Read full review on TripAdvisor   3/23/2012 Vote      
10. It was a bit odd that the front desk staff allowed a cabbie to hang out by the elevator, asking anyone with a suitcase this morning: 'need a ride to the airport?' It's bad enough to be badgered on the streets but I expect this NOT to happen in my hotel.
"Outdated, weak coffee, but a great location for downtown Big D " Read full review on TripAdvisor   3/7/2012 Vote      
   
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