Ritz Dallas, Dallas, Service

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Rank

22nd

Out of 453

Ritz Dallas	Average Price: $382 Check Rates

Hotel Class:

2121 McKinney Street

Dallas, 75201 View map

5-Star Hotel Rank: 2 of 18
Average review rating: 4.59

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (150)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) bar (71) bath (18) bathroom (46) bed (40) breakfast (41) charge (8) check in (24) check out (6) closet (7) complimentary (13) concierge (20) deal (6) decor (10) dinner (34) downtown (16) fitness center (9) food (58) front desk (34) gym (14) hotel (295) lobby (41) location (48) lunch (8) manager (5) massage (11) money (6) patio (6) pillow (7) pool (56) price (16) rate (20) recommend (26) restaurant (74) room (256) room service (28) service (145) shower (23) spa (61) staff (111) street (6) suite (46) towel (7) tub (10) valet (23) value (5) view (18) walk (20) whirlpool (6) wireless (6)

Service

Appears in 145 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
excellent (12) food (12) free (6) good (9) great (25) hotel (32) impeccable (7) luxurious (5) need (5) nice (8) night (6) outstanding (9) pool (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service - we reached early (at 11am) and most hotels have a policy of not checking people in till 3pm - that staff was super nice - did not for a moment say anything about us being too early etc. Simply checked to see if rooms were available, upgraded us (me and my colleague) to junior suites at no incremental cost.

"Excellent Ritz quality, wonderful rooms and service and a very happening bar " Read full review on TripAdvisor 5/5/2012 Vote

2. The complimentary Bentley service, wonderful front desk staff, and modern rooms round out the goodness.

"Excellent urban hotel " Read full review on TripAdvisor 4/16/2012 Vote

3. Additionally I had both breakfast and dinner in the restaurant and they were fantastic, very pricey but delicious food with great service.

"Beautiful hotel, great service and delicious good " Read full review on TripAdvisor 4/5/2012 Vote

4. First class service.

"Loved it! " Read full review on TripAdvisor 3/3/2012 Vote

5. The service is impeccable (this is my favorite thing about the hotel), the rooms incredibly clean and comfortable and the location is PERFECT.

"This is one of the finest hotels EVER! " Read full review on TripAdvisor 2/27/2012 Vote

6. Great hotel with great service.

"Does it get any better than this ! " Read full review on TripAdvisor 2/20/2012 Vote

7. Ritz Carlton must emphasize the importance of great customer service to their employees because everyone was so helpful and genuinely nice.

"Does it get any better than this ! " Read full review on TripAdvisor 2/20/2012 Vote

8. This is a beautiful hotel with impeccable Ritz service.

"Wonderful Business Stay at the Dallas Ritz " Read full review on TripAdvisor 2/4/2012 Vote

9. Beautiful lobby, rooms and probably the best service I have ever experienced.

"Best Spa experience I have ever had!!! " Read full review on TripAdvisor 1/31/2012 Vote

10. Their prices are cheap, their service is above par, and you're part of the family when you're there.

"Exactly what I expected....AND MORE! " Read full review on TripAdvisor 1/23/2012 Vote