Ritz Dallas, Dallas, Front Desk

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Rank

22nd

Out of 453

Ritz Dallas	Average Price: $382 Check Rates

Hotel Class:

2121 McKinney Street

Dallas, 75201 View map

5-Star Hotel Rank: 2 of 18
Average review rating: 4.59

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (150)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (12) bar (71) bath (18) bathroom (46) bed (40) breakfast (41) charge (8) check in (24) check out (6) closet (7) complimentary (13) concierge (20) deal (6) decor (10) dinner (34) downtown (16) fitness center (9) food (58) front desk (34) gym (14) hotel (295) lobby (41) location (48) lunch (8) manager (5) massage (11) money (6) patio (6) pillow (7) pool (56) price (16) rate (20) recommend (26) restaurant (74) room (256) room service (28) service (145) shower (23) spa (61) staff (111) street (6) suite (46) towel (7) tub (10) valet (23) value (5) view (18) walk (20) whirlpool (6) wireless (6)

Front desk

Appears in 34 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (3) car (2) clerk (2) concierge (2) desk (35) guest (2) hotel (6) lobby (2) mad (2) nice (3) rude (3) service (8) staff (12) valet (5) walking (4) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The complimentary Bentley service, wonderful front desk staff, and modern rooms round out the goodness.

"Excellent urban hotel " Read full review on TripAdvisor 4/16/2012 Vote

2. It starts with the valet and front desk staff treating you like a king.

"WOW! " Read full review on TripAdvisor 11/21/2011 Vote

3. However, since I try to minimize the amount of time I'm at the front desk, it's not a real issue for me here.

"Best Hotel in Downtown Dallas " Read full review on TripAdvisor 11/19/2011 Vote

4. Andrea at the front desk always greets me with a smile and they often upgrade their best customers without you having to ask.

"Xanadu " Read full review on TripAdvisor 7/29/2011 Vote

5. The staff at the front desk made us feel like royalty.

"Wonderful stay " Read full review on TripAdvisor 6/12/2010 Vote

6. The rooms are lovely, amenities are nice, and quite honestly- it is the best front desk staff I've ever come across.

"I travel constantly for work and this is my favorite hotel in the U.S. " Read full review on TripAdvisor 5/19/2009 Vote

7. Patricia, also a front desk agent was nice, but nothing special.

"Nice Hotel, but nothing to Rave about " Read full review on TripAdvisor 12/30/2008 Vote

8. As I walked into the lobby, both the concierge & front desk agent (Gregg), greeted me by name, which was very gracious & welcoming.

"Nice Hotel, but nothing to Rave about " Read full review on TripAdvisor 12/30/2008 Vote

9. We were greeted with a warm Texas welcome by the doorman, bellman and front desk staff as we arrived for the weekend.

"A truly outstanding experience! " Read full review on TripAdvisor 10/10/2007 Vote

10. The drawback I've found at this particular Ritz is the front desk hotel staff.

"Best Hotel in Downtown Dallas " Read full review on TripAdvisor 11/19/2011 Vote