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Rank
3rd
Out of 202

Hyatt Columbus

Average Price: $236  
 
Hotel Class:
350 North High Street
Columbus, 43215 View map  
4-Star Hotel Rank: 3 of 8
Average review rating: 3.39
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (20) , MyTravelGuide (151) , TripAdvisor (153) , YahooTravel (34)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
complaints (2)   desk (2)   management (10)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I am writing just to give kudos for my dealings with Erica, a manager at this property.
"Excellent experience with Management " Read full review on TripAdvisor   6/12/2011 Vote      
2. We wanted egg and cheese sandwiches on a bagel to go and were told by the restaurant manager to go to the perks coffee stand to get them.
"Decent hotel " Read full review on TripAdvisor   10/31/2011 Vote      
3. The manager told my wife that the hotel was overbooked on our night of arrival.
"Did not honor a reservation guaranteed with a credit card. " Read full review on TripAdvisor   12/10/2010 Vote      
4. I asked to talk to a manager or the GM, but the woman who answered my call said she would let housekeeping know and I could call back in an hour.
"Don't let the bed bugs bite " Read full review on TripAdvisor   8/22/2010 Vote      
5. At that point, I figured it wasn't worth trying to get a manager to talk to since her attitude spoke volumes.
"Don't let the bed bugs bite " Read full review on TripAdvisor   8/22/2010 Vote      
6. I spoke with the Manager on Duty next morning and my stay was comped, but I will not stay here again.
"Old, tired and over rated at any price " Read full review on TripAdvisor   8/1/2010 Vote      
7. The manager was not available, but after I told the front desk what the complaint was, they said they would move me.
"Hotel was so dirty, I wore flip flops in the shower " Read full review on TripAdvisor   4/5/2010 Vote      
8. The previous guest must have had very long hair because strands of it were on the floor, in the shower, on the toilet, etc. I immediately called to the front desk and asked to speak to a manager.
"Hotel was so dirty, I wore flip flops in the shower " Read full review on TripAdvisor   4/5/2010 Vote      
9. And a carbon copy sent to the regional manager received no response.
"Do yourself a favor and find another hotel! " Read full review on TripAdvisor   3/2/2011 Vote      
10. And how about this - when I wrote a complaint letter to the manager, he called on a Saturday evening to respond (it's a business - why would you not call during business hours).
"Do yourself a favor and find another hotel! " Read full review on TripAdvisor   3/2/2011 Vote      
   
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