Hilton Columbus, Columbus, Service

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Rank

54th

Out of 202

Hilton Columbus	Average Price: $139 Check Rates

Hotel Class:

4265 Sawyer Road

Columbus, 43219 View map

3-Star Hotel Rank: 29 of 59
Average review rating: 3.89

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (4) , MyTravelGuide (2) , Expedia (37) , TripAdvisor (45) , BedBugRegistry (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (1) aaa (2) abysmal (1) accommodating (2) amenity (2) bar (7) bath (3) bathroom (11) bed (13) breakfast (23) cable (2) check in (4) checkout (1) complimentary (2) cost (1) deal (1) decor (2) dinner (2) downtown (1) fee (1) fitness center (7) food (11) front desk (16) gym (1) hot tub (2) hotel (93) interstate (1) lobby (9) location (12) manager (3) money (2) parking (7) pillow (1) pool (10) price (5) rate (6) recommend (5) restaurant (18) room (89) room service (3) service (24) shower (3) shuttle (18) staff (33) street (7) suite (3) view (2) weight (2) wireless (7) workout room (2)

Service

Appears in 24 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (4) comfortable (2) customer (4) desk (3) food (7) garden (2) good (9) great (4) hotel (12) inn (2) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was accommodating, especially the front desk Manager Dee, great customer service.

"Easy! " Read full review on TripAdvisor 12/28/2011 Vote

2. Generally, service was satisfactory; it was a bit slow in the restaurant, but very nice, and my food was good.

"Typical HGI " Read full review on TripAdvisor 12/1/2011 Vote

3. Standard HI GI, setup amenities and very good service.

"Good traveler rest " Read full review on TripAdvisor 7/25/2011 Vote

4. across the street from the airport so it's a bit noisy and hectic, but the front desk staff are very good at providing excellent service.

"good location and helpful staff " Read full review on TripAdvisor 7/24/2011 Vote

5. The customer service I experienced while staying over the weekend was fantastic.

"Great Service! " Read full review on TripAdvisor 4/27/2010 Vote

6. It's more like a reheating of Sysco food service manufactured food.

"Business Hotel? Methinks not. " Read full review on TripAdvisor 10/27/2009 Vote

7. If you are flying out and want comfort, good service and a a really nice room to relax in, the Hilton Garden Inn is the place to check into.

"Great Place to Stay " Read full review on Expedia 7/22/2009 Vote

8. The Hilton Garden Inn at the Columbus Airport is a nicely appointed hotel with lovely clean rooms and great service.

"Great Place to Stay " Read full review on Expedia 7/22/2009 Vote

9. Very good service, surprisingly good food at the restaurant (had the NY strip steak special one night, and while I had to trim a bit of the gristle, it was cooked perfectly - med rare - and the tiramisu dessert was really good too.

"good business travel " Read full review on Expedia 4/29/2009 Vote

10. Easy to get to, Friendly service and clean large room.

"Better than Ok. " Read full review on Expedia 1/17/2009 Vote